Fist of all the experience at front desk was not good to begin with, she asked me multiple times about stuff that was already done and never asked before, felt like I was a thief and the place was a luxurious 5 star hotel. Later she gave me the key to a smoking area room and could not sleep due to the smell, was so strong that I could not concentrate or close my eyes, had to ask for a different room around 12 midnight! Came to the front desks and the guy gave me attitude whe tried to explain the situation, however he gave me the card to another room, so the next day I went out and came back, the given card was not working, came I late an all I wanted to do was sleep, so, I had to go back downstairs to get it fixed, that lady asked me you were given a key and he didn’t take a copy of your id , I said “ he never asked, and can’t guess how to do your job” at that point I was so disappointed that all I wanted was to leave that place for good but I could not cancel since it was already paid for, do not book in this place if you don’t want to have the same experience.