Not a good experience at all. Booked a superior room with a balcony online, showed up and was given a beautiful velvet room, but it was a standard room with no balcony. I went back and showed my receipt to the front desk and just asked to be moved to a room with the amenities I paid for, they seemed kindly and moved us right away, however, we were moved to a "Vegas Trash-land" themed room. Literally all the decor was graffiti, dirty streets, and mountains of black rubbish bags. I feel it was because they realized in person that we were American (I had already experienced some unkindly treatment prior to this from other establishments in the area after hearing my accent). It was incredibly disappointing and uncomfortable, and after traveling for hours, and already moving rooms I decided to endure it and reached out the next day to request a partial refund. I was denied any sort of refund or compensation for the insult or uncomfortable stay. Would not recommend.