The resort is clean, spacious and in a beautiful area. As was to be somewhat expected, over a summer weekend there were a number of wedding parties so it felt very busy. On our final night (Sunday) it was quieter and felt better.
Some aspects of the resort are quite tired - peeling paint and wallpaper in our bathroom/ bedroom. The kids outdoor pool felt worn in places and the indoor slide particularly so - it looked rusted. This was disappointing as the pools were one of the reasons we wanted to stay here with a young family.
Sadly the service was quite poor - over 30min to get served a coffee in the am. Not enough staff at all considering the guest numbers. At the Smores by the fire evening, we didn’t even realise the girl that was meant to be staff was working - she was literally watching TikTok on her smartphone.
LAURA
LAURA,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Definitely a nice place to get away that wasn’t too far from home. I enjoyed myself and like how the resort has activities for everyone to enjoy.
Monica
Monica,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
DANIEL
DANIEL,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 23 日
There was a room mix up. When I checked in early (which I paid for) I was given room 1502, but when I went to put my bags in the room approximately 2 hours later there was someone else's luggage in the room. I made a phone call to the front desk who stated I needed to go to the front desk to get this straightened out which I did. The hotel is so large that it's hard to get around if you are a senior citizen.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 22 日
Good spot for a weekender
Good spot for a family weekend on a lake not far from Chicago.
jacob
jacob,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 22 日
JANET
JANET,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 16 日
Pool
The water slide for the pool had no water running through it. The basketball nets in pool had loose bolts.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 15 日
Phillip
Phillip,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Amy
Amy,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 13 日
Old Mattress needs to be replaced along with pillows very very uncomfortably. Base boards and outside door rotten. Bathroom knob broken. Window Air Conditioner very Loud.
Len
Len,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 12 日
Brandon
Brandon,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 8 日
Robert
Robert,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 8 日
dawn
dawn,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
Christine
Christine,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 5 日
We didn't eat at the resort.
The bed was way too soft and therefore uncomfortable for one of us so the first night we tried to use the fold out bed which wasn't good. The second night I slept on the floor with the cushions from the fold out couch.
The hotel was fully booked.
Kristine
Kristine,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 4 日
Susan
Susan,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 3 日
The place is ran down. The pictures make it look nice and the price makes you think you are making reservations at a 4 star resort. Unfortunately, it lacked in all areas. Also, its 20 minites from all fun Lake Geneva activities.
Anthony
Anthony,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 2 日
Joan
Joan,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 30 日
Nice place
Food options: formal dining was great; lunch dining ok. Only real issue with stay was overly soft mattress. Did not sleep well.
Great location and nice grounds. Pretty view of boat docks.