Looks like they over sold the rooms and don’t want to inform any of the patrons.Drove 4 hrs to Williamsburg and came in to realize that they oversold the rooms.Two other families had the same experience on that same day while we were waiting to check in.Terrible mismanagement
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 28 日
RENOVATE/ UPGRADE
Absolutely love the Managers reception every evening, the full breakfast is always good, the staff is superb, friendly, but it's a shame the property hasn't been updated. the hallway walls are stained, look awful and could REALLY UNDERGO A RENOVATION. The owner needs to make this a priority sooner than later PLEASE. We want to continue visiting the area and love this property.
Rhondell
Rhondell,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Always love to stay at an Embassy Suites.
Melissa
Melissa,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 13 日
Lindsay
Lindsay,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 9 日
Family vacation
Hotel rooms need updating air conditioning did not work most of the time. Breakfast was not that good. Room was clean and staff friendly
Michael
Michael,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 9 日
Weekend trip
Spacious room! Quiet & convenient location! Comfy beds! Excellent breakfast with made to order omelets!
Angela
Angela,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Amy
Amy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Matthew
Matthew,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Kia
Kia,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 26 日
Matthew
Matthew,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 17 日
Tim
Tim,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 17 日
Outdated but still provided comfort
The stay was fine but an update to the hotel is needed. The breakfast buffet and free happy hour are truly the selling points. The elevators were 20 degrees hotter than the hotel temperature and they were slow. By slow, I mean it took 2-4 minutes to get one. While bot a negative experience, I probably will choose to stay at a more recently renovated hotel next trip.
Charles
Charles,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 16 日
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 14 日
Excellent place for family
Excellent breakfast staff food was delicious large variety. The fresh omelette had every topping and filling you could want even choice of turkey sausage. The pool was clean. Staff was warm and friendly. We will return.
Joyce
Joyce,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
4th of July in Williamsburg
Our family enjoyed a weekend stay in Williamsburg. The hotel was just as pictured and had an amazing breakfast buffet. We would definitely stay again 😀.
Mariah
Mariah,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 2 日
Nice, clean room. Great service- the entire staff was fantastic. Wonderful breakfast in the morning.
Stacy
Stacy,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 2 日
Darren
Darren,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
Great stay, the room was clean but the exterior walls in hallway need to be cleaned and the elevator is in dire need of an upgrade, it was extremely slow. Love the Manager’s reception and breakfast, they are EXCELLENT
James
James,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 21 日
Not worth the price. Never again.
It was one night. The staff seemed disinterested in being there. The room was cramped. Worn and beat up. I wouldn’t have paid the rate I did for the room that we had if I had known. Will never stay at this property again. Couch stained. Wood furniture broken. Things not cleaned well.
Kiersten
Kiersten,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 19 日
My husband and I were very happy with our stay, the room was clean and the bed was actually comfortable, the first comfortable bed we’ve had at a hotel. The free complimentary cocktails in the lobby was a nice experience. This is where we will stay next time we come to the area.
Alissa
Alissa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 19 日
Anniversary trip
Our stay was excellent for our first wedding anniversary trip. We'll be back again.