Unfortunately, the service at this hotel really falls flat. The rooms are cute and well decorated, bed is comfortable, all good on that end. But the service is very lacking. All the staff are very young and don’t really seem to know what they’re doing. The breakfast “buffet” was very lacking and the structure of it is so strange (you can get what you want from the tiny buffet area which is mainly yogurt and crossiants, then you order one thing off their menu which is omelettes, etc) but the service around that was awkward and uncomfortable. We tried dinner at the restaurant one night and kept getting the run around on where we could sit and who would be serving us. It was quite the mess. We even called down for more toilet paper once and it was never delivered - my husband had to go grab more downstairs a few hours later. You also have to reserve time at the gym and can’t just go whenever you want. Lots of strange things, but the room itself is very nice. They just really need to work on better service!