I was a little disappointed with the customer service at check-in. My booking was prepaid, but the night clerk insisted I pay before he would give me keys and check me in. After speaking with the manager, I was eventually refunded.
Jessica
Jessica,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年3月4日
Latresa
Latresa,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月25日
Good place to stay at reasonable price
Benito
Benito,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月6日
William
William,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月26日
Lindsay
Lindsay,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月22日
Rude
Customer service is horrible. They blamed new staff for not knowing things instead of taking accountability. Cancelled my reservation then wanted to keep my money.
真實旅客
14 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月15日
I’ll be back!
Great stay and very affordable
Janet
Janet,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月14日
IZA ROXANA
IZA ROXANA,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月14日
Elijah
Elijah,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Great Stay
My stay here has been excellent! My requests were meant with a smile, the beds were so comfortable and the rooms were so clean. The staff were all so friendly and welcoming. The price was great and I would highly recommend this hotel. Excellent customer service from start to finish!
Janet
Janet,9 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Darshawn
Darshawn,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月28日
Elijah
Elijah,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月28日
Ashley
Ashley,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月25日
The bathroom was dirty. Looked like it wasnt cleaned in a while. The towels were gross. They looked like there were stains on them and one had a hair in it.
Jillian
Jillian,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月12日
My wife and I have stayed here multiple times driving up from Houston. The rooms have always be clean and it’s nice and quiet.
Derrick
Derrick,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年11月10日
Randy
Randy,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月7日
The shower did not drain properly.
Michelle
Michelle,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月4日
Jose
Jose,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月27日
Room was very clean but the tub was a bit scary for seniors to get in and out of and the beds were a bit hard and the pillows were flat.
April
April,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月25日
I booked a room with a kitchenette but when checking in I was told it was already taken. So I was getting a room with a deluxe king bed. I liked that it was a first floor and I could park in the courtyard side rather than facing a major thoroughfare. The property is aged and needs some deep cleaning and updating. The coffee package was already open when I got in the room, so I never used it. Shampoo was available but I never used it, judging its quality from the accompanying soap being not sudsy at all. I’m just glad I brought my own.
Overall, great security. Quality of stay is not the most desirable but it was close to everything I needed, like a coffee shop and the purpose of my visit. Staff is professional and friendly.
Kayoko Takahashi
Kayoko Takahashi,2 晚商務旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月24日
Tonia
Tonia,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月21日
James
James,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月21日
I've stayed in better hotels
When I pulled up to the hotel it looked like a low-income apartment housing. Check in was ok, however when I got to my room the room was not cleaned at all-, I took pics of the room and went back to the front office. The person at the front desk apologized and moved me another room. The new room was a bit better. I went out for a couple hours and when I got back to my room and tried to turn on the heater and the heater did not work. I went back to the front desk and the front desk worker went to the room with me and also saw the heater was not working. He advised that they'll have maintenance come look at it the next day (no one came). I requested to have the manager contact me regarding issues to my room. Manager Alex called me, and I advised him of the issues, and he advised that they could move my room again. Communication with cleaning service and the front desk needs to improve
Misty
Misty,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月20日
The room was not properly cleaned from the last tenant. There was unknown dried substances on all different parts of the room (including curtains). Stains on sheets. The bathroom was not cleaned either. We won’t be staying again.