4/10 一般般
2025 年 11 月 16 日
I booked a stay at the Marriott Trumbull in Shelton, Connecticut, and let me just say… this is not Marriott standards. I checked in late Thursday night, November 13, after a long flight. I was exhausted and ready to knock out, but the moment I lay down, the bed hit me back. All I felt were springs and coils with a deep sunken hole in the mattress. It was rough.
From the bed to the room itself, nothing about it felt like Marriott quality. I was too tired to put up a fuss, so I dealt with it, but I got zero sleep that night. Mind you, I was in town for my uncle’s funeral, so rest really mattered.
On Friday, I mentioned the issue to the front desk, and to their credit, the staff was friendly and moved me to another room. The bed was a little better, but then I found hair in the shower — and trust me, it wasn’t mine. The first room also had a grimy ring around the faucet, and I still can’t believe tubs like that are in circulation. The whole place just looks rundown and dated. Definitely giving motel vibes.
Once you notice one thing, you notice everything. The elevator area on the third floor was dirty. Carpet everywhere, dingy bed skirt in Room 367, that fabric sofa that has CLEARLY seen better days… it was giving “absolutely not.”
The staff was nice enough and did what they could, but the property itself needs a serious overhaul. Nothing about this hotel reflects Marriott’s usual standard of comfort and cleanliness.
I stay at Marriott often and this is the last time
Tammy
Tammy，3 晚家庭旅遊
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