Not very friendly at front desk check in.
Too many people in restaurant that didn’t know what they were doing.
Julie
Julie,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 5 日
Horrible, don’t do it !
Found a black bug in our bed. I showed it to the front desk and he said it was a bed bug. After a while they found a room on a different floor for us. The first thing my daughter did was to pull the sheets back and there was another black bug in that bed. When I showed them that picture I got told they looked in the room and there was nothing in the bed. 2 rooms on different floors had bugs in it. Was the nicest place around, now it’s poorly taken care and has terrible management.
Joe
Joe,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 30 日
Conner
Family Reunion gathering. Staff was very accommodating. Only drawback was avoiding the Geese poop.
Conner
Conner,4 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 30 日
Hotel is extremely run down and dirty. We didn’t get to enjoy the amenities but they looked nice. The sleeping arrangements themselves were pretty gross though.
Michelle
Michelle,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 21 日
Great location. Love the lake access but since our last stay about 5 years ago- looks tired and worn inside/ hallways dark/ room has some issues/ restaurant only open for breakfast.
Staff was great. Outside bar grill nice but got busy and they couldn’t keep up with orders -long long wait for food/ drinks
Mary Jo
Mary Jo,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 18 日
Room was clean & front desk staff was awesome. Bar food was “meh”. We were bummed by the Waterparks lack of hours open.
Jenifer
Jenifer,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 12 日
The hotel was clean, but could use some updating.
Melane
Melane,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 11 日
Jane
Jane,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 10 日
Dave
Dave,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 9 日
Needs update
Kirk
Kirk,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 9 日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 8 日
Waterpark could use some updates but we had a fun time regardless. Beds were very firm which I wasn't a fan of but some people prefer that. Room fridge was AMAZING the fridge was cold and the freezer worked well! All the staff was very helpful and extremely kind. Overall great place to stay with kids on a budget.
Ericka
Ericka,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
Great time to go before summer season is in full swing.
Debby
Debby,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 26 日
Whitney
Whitney,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 26 日
It served its purpose of a weekend away but the resort is very outdated. Hallways are dark and my children said creepy. The location on the lake was the best part.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 15 日
Sad that it is no longer the place to stay.
I have not been to this resort for 8 years. Used to go at least two times a year and was always pleased. Let me tell you - this place has changed - and not in a good way. The resort is so dated. The amenities are dated. It is not well run - and it shows. The potential to be what it was before is there - but with so many other options - that are well maintained - I do not believe we will be back.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 24 日
Tara
Tara,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 23 日
Bryan
Bryan,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 19 日
Veitinia
Veitinia,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 17 日
Lots of activities available. Various shops in the Alexandria city area.
Tim
Tim,2 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2025 年 4 月 12 日
Shannon
Shannon,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 4 月 11 日
Pool chlorine levels were way too high causing 10 of our family members to get rashes, some as bad as chemical burn appearance. We discussed this with the waterpark manager Shelly the next morning as we were told the night before that no one was there to handle this at the time. Shelly told us she would look into it and call us to let us know what they were going to do to make it right…. We are now 5 days later and have not heard a thing, AS EXPECTED! We have pictures of all the kid’s rashes/chemical burns and fully intend to make a formal complaint
We were at the restaurant for 45 minutes before we got our drinks, even though the order was taken right way. Our food order was finally taken at about 70 minutes of being there. They brought complimentary chips and salsa out at about 100 minutes of being there due to the wait. We finally got our food after being there about 2 hours. 2 of the orders were wrong, not getting their sides at all. And we got two of the dishes about 10 minutes after the others. We finished eating about 20-30 minutes after that but proceeded to need to wait for our bill for another 30-40 minutes. Then when we got our bill the entree’s prices in the menus did not match the receipt. The kids meals all were $1 more than what was listed in the menu and most of the other entrees were more on the receipt than what the menu said as well. And this WAS NOT the gratuity! We were told they took the automatic gratuity off and left it up to us due to our very wait.
Jessa
Jessa,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 9 日
Resort
We were attending a funeral. They allowed us to gather as a large group and reminisce in the up stairs bar.
The resort is quite spread out. I wish there was a facility map to show where everything was. Breakfast was buffet and nothing special for extra money.