Average, definitely not a 4 star hotel. 3 at best. The downstairs area around reception and restaurant was nice but the room needs some serious work done. Obviously hasn't been updated/renovated/maintained in quite some time. Carpet was filthy, chairs very dirty and the bathroom really needs to be re done. Bed was clean and comfy, shower warm, everything else needs work. Bit disappointing really.
James
James,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Agne
Agne,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 15 日
Darran
Darran,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 15 日
Ok for one night or somewhere to sleep
We only stayed one night so the hotel was ok, it seems a little old and run down, and the sink in my room was blocked and drained away slowly. I did not report this until the morning of departure as it was too late by the time we used the sink in the bathroom.Staff were all very friendly.
Andrea
Andrea,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 12 日
Richard
Richard,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 12 日
Overpriced and outdated.
This is not somewhere I would recommend based on price. We paid £140 for 1 night, and were put in a dusty room. There was only 1 towel for 3 guests, the surfaces were all unclean with dust and finger marks. Pillows were extremely uncomfortable and none were provided for the single bed. No bath mat, 2 year old daughter fell over in there. Tea/coffee station hadn’t been replenished from last guests. Walls are paper thin. Had the room have been cheaper I wouldn’t mind as much, however it’s definitely overpriced.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 11 日
Thelma
Thelma,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 8 日
Lora
Lora,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 2 日
Good staff, property needs investment
The staff are great and are genuinely doing their best. Like a lot of properties of this era, it is a bit tired and requires investment to keep it competitive with disrupters to the market such as Premier Inn.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 29 日
John
John,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 25 日
Super
Ian
Ian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 18 日
Ilir
Ilir,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 18 日
We only stayed the one night as a stopover. The welcome from Summer on reception was cheerful and helpful, despite being late in the day. After a long journey the Welsh cakes were a nice treat. The bar was comfortable, but the furniture needs a clean. The menu was varied and the food freshly prepared. The bar staff were friendly and professional. Plenty of parking and quiet area.
Russell
Russell,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 9 日
Friendly clean and well looked after hotel.
David
David,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 6 日
Service was bad rooms are bad beds not comfortable bathrooms no toothpaste no soap just tea. And coffee
Rachid
Rachid,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 5 日
.
Steve
Steve,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 1 日
A few small details detract from nice hotel
Hotel room decor was just a little tired and the tea and coffee-making facilities in the room had not been re-stocked so we only had 1 teabag for 3 people when we arrived. Also the sachets of instant coffee provided are cheap and nasty. The bathroom sink was partially blocked-it was very slow to drain.
Samuel
Samuel,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 31 日
Darryl
Darryl,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 26 日
Good car park. Lounge/entrance area and bar area very pleasant.
Sandra
Sandra,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 25 日
swansea stay
Hotel staff and location are excellent. The hotel itself a little tired in places but clean and tidy, overall really good value.
Andrew
Andrew,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 18 日
Good welcome at reception also good service in the bar and restaurant area
Clean and will stay again
Clive
Clive,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 14 日
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 14 日
Nice clean room, great breakfast, great staff but very tired and dated.