Best Western Ottumwa Inn & Suites offers a family-friendly vibe with an indoor pool, playground, and free breakfast. Connect to in-room WiFi and take advantage of bike rentals for a fun-filled stay.
Iowa Heartland History Connection - 2 min drive - 2.8 km
Cedar Creek Golf Course - 3 min drive - 3.1 km
Memorial Park - 4 min drive - 3.5 km
Wapello County Historical Museum - 5 min drive - 5.9 km
Bridge View Center - 6 min drive - 6.6 km
Getting around
Ottumwa Station - 4 min drive
Restaurants
Sonic Drive-In - 4 min drive
McDonald's - 17 min walk
Casey's General Store - 6 min drive
El Rancho Grande - 5 min drive
Applebee's Grill + Bar - 6 min drive
About this property
Best Western Ottumwa Inn & Suites
When visiting Ottumwa, Best Western Ottumwa Inn & Suites is a great choice to consider. For a workout, you can visit the health club or go for a morning swim at the indoor pool. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
61 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Pets
Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
Specific rooms only*
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6:00 AM–9:00 AM
Coffee/tea in a common area
What to do
Golfing nearby
Working away
Business center
Services
24-hour front desk
Dry cleaning/laundry services
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Health club
An indoor pool
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
At least 10% of profits reinvested in community & sustainability
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Crib/infant bed available
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Refundable deposits
Deposit: USD 150 per accommodation, per stay
A damage deposit of USD 50 will be collected before check-in
Pets
Pets are allowed for an extra charge of USD 25 per pet, per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 AM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Fairfield Inn Marriott Hotel Ottumwa
Fairfield Inn Marriott Ottumwa
Fairfield Inn Ottumwa
Lexington Inn Ottumwa
Lexington Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn Ottumwa
Hotel Lexington Inn & Suites Ottumwa Ottumwa
Ottumwa Lexington Inn & Suites Ottumwa Hotel
Hotel Lexington Inn & Suites Ottumwa
Lexington Inn & Suites Ottumwa Ottumwa
Lexington Inn Suites Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn
Lexington
Lexington Inn Ottumwa
Lexington Ottumwa
Hotel Lexington Inn & Suites Ottumwa Ottumwa
Ottumwa Lexington Inn & Suites Ottumwa Hotel
Hotel Lexington Inn & Suites Ottumwa
Lexington Inn Suites Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn
Lexington
Lexington Inn & Suites Ottumwa Ottumwa
Frequently asked questions
Is there a pool at Best Western Ottumwa Inn & Suites?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 10:00 AM.
Are pets allowed at Best Western Ottumwa Inn & Suites?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 25 per pet, per day.
Is parking offered on site at Best Western Ottumwa Inn & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Ottumwa Inn & Suites?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Best Western Ottumwa Inn & Suites and nearby?
Best Western Ottumwa Inn & Suites has an indoor pool and a health club.
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Best Western Ottumwa Inn & Suites Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.6/10
Staff & service
6.0/10
Amenities
6.6/10
Property conditions & facilities
7.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Shower
Building
Elevator
Refrigerator
Lobby
Value
Reviews
8/10 Very good
Aug 10, 2025
Checks all the boxes
Clean and quiet room. Staff was friendly and helpful. Would stay here again.
Verified traveler
2-night trip
2/10 Poor
Aug 13, 2025
How to not get repeat customers
Hotel pool shut down but wasn't told untill check in. Lost 50 dollar deposit, staff said a sheet had a small blue and red dot on it. I feel that was completely made up. I think I should have at least my deposit refunded, because it was a bad experience from the check in
Kristine
Kristine, 1-night trip
10/10 Exceptional
May 19, 2025
Fourth time in as many years
Mayra at the front desk was professional and welcoming. All the amenities were available.
Chip
Chip, 1-night trip
10/10 Exceptional
Feb 19, 2025
Great stay here. Newer one in the area.
Asher
Asher, 3-night trip
10/10 Exceptional
Mar 2, 2025
It was great everyone was nice
Mercedes
Mercedes, 2-night trip
10/10 Exceptional
Dec 22, 2024
Clean, and super friendly and helpful staff!
Joshua
Joshua, 5-night trip
10/10 Exceptional
Jul 27, 2024
Nice staff, room and breakfast
Jill
Jill, 1-night trip
8/10 Very good
Oct 30, 2024
Breakfast was very good.
Daniel
Daniel, 1-night trip
6/10 Good
May 12, 2025
There was no night light which caused a safety concern. The bathroom light would have been sufficient, except it shut off automatically after 10 or so minutes. Parking was good and breakfast was ok. Staff was not very friendly.
Tim
Tim, 1-night trip
8/10 Very good
Nov 15, 2023
Great stay!
Rebecca
Rebecca, 3-night trip
10/10 Exceptional
Nov 4, 2024
It was nice for a small town
Carla
Carla, 1-night trip
8/10 Very good
Oct 13, 2024
Clean, updated hotel
Katelyn
Katelyn, 1-night trip
10/10 Exceptional
Sep 4, 2024
The staff members were extremely helpful and welcoming.
Shemesh
Shemesh, 1-night trip
10/10 Exceptional
Feb 12, 2025
Good
Berenice
Berenice, 1-night trip
10/10 Exceptional
Nov 13, 2023
Great location and prices
Jose
Jose, 3-night trip
10/10 Exceptional
Oct 20, 2023
Everything is good about this hotel
Yohanes
Yohanes, 2-night trip
10/10 Exceptional
Oct 5, 2024
This has to be one of the friendliest hotel reception areas ever! Staff is so kind and helpful! Very clean and well maintained. This is definitely at the top of my list for Ottumwa Hotels.
Joni
Joni, 1-night trip
10/10 Exceptional
Aug 11, 2024
Very nice
Was quite pleased with staff
Toilet needed better cleaning
Greg
Greg, 2-night trip
8/10 Very good
Jul 9, 2024
We had a good stay. Pool was well maintained. Staff were friendly. Clean room. Would stay again.
Abigail
Abigail, 3-night trip
10/10 Exceptional
Sep 2, 2023
Good place for the price.
greg
greg, 3-night trip
8/10 Very good
Aug 13, 2023
Close to dining and shopping. Staff was very helpful and friendly
Edward
Edward, 2-night trip
8/10 Very good
Mar 2, 2024
It’s clean and friendly staff. Very nice room.
Steve
Steve, 1-night trip
10/10 Exceptional
Dec 19, 2023
Family Stay
The property was very nice. The room was comfortable and clean. Check in was smooth and the front desk personnel was very pleasant and helpful.
Verified traveler
1-night trip
10/10 Exceptional
Jun 25, 2023
Service was excellent
BLEN
BLEN, 2-night trip
8/10 Very good
Sep 22, 2024
Staff could be more pleasant
Check in staff not very friendly but the hotel and room were comfortable and clean.