Overall it’s value for money but need to expect the room is a bit outdated. The station nearby is not on the popular line.
Miu Chi
2 晚家庭旅遊
10/10
Nelson
2 晚旅行
6/10
Wayne
4 晚商務旅行
8/10
Was there for a business trip. Stayed at a king premium room. Pretty spacious. Towels are replaced and bed is made daily. The towels and bathrobe had this slight unpleasant smell but otherwise they felt clean. Room service menu is limited but 24/7. The gym has a dumbbell set and three thread mills.
Boonleng
7 晚商務旅行
6/10
Upon checking in there were not enough agents to deal with the number of guests checking in. There is no doorman or anyone to help you with your bags. The lifts let you off on one level, but our room was up a few steps. There were not enough towels in our room, the television was not working, and one of the twin beds was not made up. Although all of that was sorted out in the end, those things should have been in place without having to call reception for help.
真實旅客
2 晚好友同遊
6/10
Okay sums it up. OK on the price but not what we would have expected for a Hilton. Rooms very small (you couldn't walk past the end of the bed - you had to shimmy sideways - Tv was massive but at a diagonal to the bed so not easy to view - decoration tired and slightly tatty. Restaurant prices were excessive - £24 Breakfast! Reception staff not great, broke off booking us in stop and chat to duty manager about a previous customer - and the duty manager was the scruffiest member of staff on the counter. Just expected more and better from a Hilton and didn't get it at this one.
真實旅客
2 晚商務旅行
4/10
Anthony
2 晚旅行
8/10
A one night stay chosen for price and location to Royal Albert Hall.
Parking was easy & check-in staff were brilliant. We selected our twin room which was very clean and comfortable, even though they were single beds. Despite being facing main road, we slept surprisingly well with no noise from corridor or adjoining rooms.
My only issue would be the stairs getting from elevator to our room (I use a crutch).
Breakfast was included in our rate (highly recommended) and there was a superb buffet self-serve choice of cooked and continental. The restaurant staff were very attentive. We were able to leave car in underground carpark a few extra hours after checking out which was really helpful. Note: concession on disabled parking though.
Would definitely recommend Hilton Olympia for Kensington stays.
Louise
1 晚家庭旅遊
6/10
Wayne
3 晚商務旅行
6/10
The best thing about the stay was the wonderful concierge gentleman
Marie
1 晚商務旅行
10/10
Delyth
1 晚旅行
8/10
Staff were excellent
Room a bit pokey with no natural light
Helen
1 晚好友同遊
6/10
It was a hot day in London and the air con in the room basically didnt work, made sleeping very difficult. The room was that hot the provided water in the room was actually warm to drink
Christopher
1 晚旅行
6/10
Michael
9 晚旅行
4/10
Initially got placed next to a loud generator room 315 and then 423 which has a cardboard bed with no springs (last available room after asking to be moved)
Tom
1 晚旅行
10/10
Carl
1 晚旅行
8/10
Very spotless clean, comfortable but dated decor and furniture in the room. I think looking at photos on the website other rooms have been more recently revamped. Attention to detail could be better, when I arrived in the room the curtains in the room were shut which I found odd. It was also hard to know if the water in the room was complimentary. As it was with a price list but nothing else on the list was in the room? I had a comfortable stay. Air-con worked well and I found the room to be a great size and I appreciated having a desk.
Julie
1 晚商務旅行
10/10
Amazing as usual from Hilton Team. Made us feel like Kings & Queens
Colin
1 晚旅行
10/10
Nikul
1 晚旅行
8/10
Bjørn
3 晚好友同遊
10/10
ótima estadia e atendimento. time do hotel receptivo, buscando satisfazer as necessidades. Gostaria de agradecer e reconhecer o atendimento de todo o time, em especial da Ms Dolly e Mr Samir, que dedicaram tempo e foram muito prestativos comigo e minhas filhas