The food options at the breakfast bar were good but limited and did not vary much from day to day. The beds were comfortable. The room was nice but got warm the first night and thermostat would not adjust down to cool the room. The pool was freezing.
Cindy
Cindy,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 13 日
Stephen
Stephen,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Mary
Mary,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
Cathleen
Cathleen,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 6 日
The beds were comfortable. Shout out to Diana who us locate my daughter's cell phone when it fell under the seating at breakfast.
Charlotte
Charlotte,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
Ashley
Ashley,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Nice room
The room was clean and comfortable. At first, I was disappointed because I was in a queen bedroom and the bed was very soft and I have to have a firm bed. But I switched over to the other bed and luckily it was firm. Good overall
Mary
Mary,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 28 日
Pool needs to be larger. 8 person capacity for that large a hotel????
Melissa
Melissa,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 24 日
Exceptional Service and Spacious Rooms
The front desk and all the staff were exceptionally friendly and courteous throughout our stay. The rooms were among the most spacious we have ever stayed in. We had requested connecting rooms at the time of booking, and to our pleasant surprise, the hotel proactively assigned them the very next day and even followed up with a confirmation message. Their attention to detail and guest comfort truly stood out.
Prasanna Venkatesh
Prasanna Venkatesh,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
Tom
Tom,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 20 日
Clean and close to Biltmore Estate
What a lovely stay for a quick Biltmore trip! We were traveling multiple family members and asked for nearby or even connecting rooms when we booked the rooms. The staff quickly replied that they didn't have connecting rooms for the type we reserved, but they made a note in their system to place us as close as possible. I was impressed with the upfront and timely communication. Once we arrived, check-in was easy and friendly. Our rooms were right next to each other, which made meeting up to leave for meals and the Biltmore super convenient. This property is close to the Biltmore and not far from some great local restaurants. The rooms were clean and well maintained. The shampoo and conditioner bottle dispensers were full and served our big family well! We always run out of shampoo on trips! Lighting in the room was well placed as were plugs and charger spots. The space was roomy and we had no issues using the pullout couches for sleeping. Breakfast was filling and the staff was warm and welcoming. Our kids enjoyed the small indoor pool and I appreciated the pool towel exchanges as we forgot to pack pool towels for the trip. Our family enjoyed our time in Asheville and we would totally return to this hotel on a future trip!
Elizabeth
Elizabeth,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 20 日
Great.
Great room and excellent breakfast. Only complaint is on check out morning, you couldn’t get an elevator because housekeeping was occupying them with carts. Hotel should wait until most guest have checked out to begin cleaning.
Dale
Dale,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
We had a lovely stay. Nice staff, clean, & rooms smelled fresh. Kids loved the pool! I loved the gym.
Sharon
Sharon,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 14 日
Melisss
Melisss,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 14 日
Jeff
Jeff,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 8 日
Giang
Giang,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 6 日
They accept dogs here the room smelled terrible told the staff they said had to go through hotels.com hopefully you people will do something
Jack
Jack,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 6 日
Janet
Janet,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 1 日
A great place to stay.
Great experience from check-in to check-out. Great staff, very clean and probably the quietest hotel we have ever stayed in. A great stay.
Emmett
Emmett,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 30 日
Michele
Michele,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 29 日
Great time
We only spent two nights at the hotel. The hotel has a bar which is convenient. It also has a big indoor pool, but I got the impression from other customers that the water was not heated. There are two elevators and traffic is relatively heavy. It seems to attract families. Lots of kids. Breakfast was nice with good variety of food. We did not find towels in thr bathroom, but were able to pick them up in the frost desk. Next to the front desk there is a small store with snacks and drinks (important when with kids). Staff is friendly.
Fernanda
Fernanda,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 29 日
Birthday weekend
We loved the whole stay from checking in to out lobby was clean and smelled great. Room was clean comfortable and quiet and we didn’t have breakfast but it looked great !!! Close to everything will stay gain for sure when we come back