The breakfast and coffee were pretty awful, the games were broken, the pool bathrooms were out of order the entire time. The first room smelled like smoke and had stains all over the carpet. The second room we tried was much better, but still didn't feel super clean. The building is such great place, I hope it gets the update it needs. The staff is absolutely wonderful though and very accommodating.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 8 日
Emily
Emily,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 7 日
Condemed property
Cockroaches in the room. Leaky tubs. Dirty carpets. Broken lights in the elevator. The property is on the news listed as being demolished in a few weeks. I woke up at 630am to bulldozer and city tearing the concrete around the property. Remove this property from the listings please.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 6 日
Our stay was not pleasant started off with room that smell disgusting like cigarettes and wetness almost moldy. Only to be moved to another room and woke up at 6 AM by an extremely loud large heavy duty jackhammer. Well over 10 minute wait just to try to be able to use an elevator to get off the floor. We upgraded our room to a premium suite hoping to enjoy some bonuses of a vacation and the experience at the hotel was very disappointing. Not to mention we had to pay extra money just to be able to park at the hotel.
Ryan
Ryan,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 4 日
Nic
Nic,5 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 4 日
Holly
Holly,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 4 日
Hotel Hell.
This hotel is scheduled for demolition. Was a fine place for many years, but is now a crappy stay. Starting At checkin with a gang fight that begun as screaming in the lobby and carried over to widespread violence in the front driveway.
Brought the grandkids for a birthday getaway, they were afraid to go to sleep because the "violent people" might break in.
Believe this they can't tear this place down soon it enough.
I don't mind spending for a nice hotel. Our rate totalled well over $200 for one night. Certainly not worth half the price
Alan
Alan,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 2 日
Ok stay
We felt bathroom floor could have been cleaner. Nice variety at breakfast but it would have been nice if service had picked out many moldy strawberries before serving them. Loved ordering choice of omelet but young man making omelet got "testy" when I gently asked him if I was being served the right omelet. Swimming pool was great with smaller depth to 8 ft for us adults. Was nice we could sleep with 6 people in room so our family all fit in one room. Not nice that we could not refund our money even though an emergency came up. We would probably not stay at this hotel again.
Norman
Norman,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 1 日
Jerome
Jerome,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 31 日
Just bad experience
Charged extra for the room. Room was dirty and bed had debris of stuff on it. Garbage cans had no trashbags. Wanted to charge the room for everything refused to take cash for anything.
Kathryne
Kathryne,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 30 日
Rooms are less than desirable cleanliness wise
The inside of the hotel is great. I was pretty impressed asking into the lobby. There is ample seating areas, small arcade area, pool table and bar. The pool area is really nice. Here is the kicker… the rooms are super outdated. The first room we were in had a bad smell, we asked about switching rooms and were given another room that smelled the same so we just stuck with a first room, by day two we could not be in the room. We were then moved to another room. Each room needed extra cleaning in the small bathroom. Both tubs were disgusting. The front desk people were so very kind but I am guessing each room is the same. If they would update the floors, scrub the rooms (bathrooms) it would be a five star.
Rachel
Rachel,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 27 日
Okay, but Not Great
The hotel is older, a little run down and not the cleanest. Some rooms smell of stale smoke. 2 out of 3 elevators work. Didn’t get to eat the breakfast buffet, the lines were too long. Kids enjoyed the pool, closes at 9pm though.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 27 日
Not Good
Brought my 15 month old daughter to the pool and it was closed for maintenance. I didn’t have butter for my toast or milk for my breakfast. Our Room TV was busted. Bed sheets were stained that were probably not changed from the night before. 1 elevator was broken causing customers to take the stairs.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
Kristy
Kristy,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Troy
Troy,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 20 日
Bedbugs, musty smell
Marty
Marty,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 19 日
KC visit
The entire staff was friendly and professional. Every one we had contact with was super.
The breakfast food was delicious.
The hotel was very busy that Saturday so it was very difficult when there was only one elevator working for 12 floors. They were repaired by the next day.
The busy day also made the hotel loud and hectic. Not relaxing.
There was loud street noise outside due to drag racing, and the location of the fire department 2 blocks away.
There were dirty dishes in the alcove where the ice machine was the entirety of our stay. Pretty disgusting.
The rooms need updating- they are worn.
The location was convienient for visiting the museum and was within walking distance to the plaza where we had dinner. There was a park across the street where we took walks too.
Lori
Lori,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 18 日
I have been staying in Embassy Suites across the nation for almost 40 years. This one is showing its age. It is without a doubt the worst one I have stayed at. Many spots in the carpet throughout the hotel are worn out or soiled. Stayed in a premium room. Did not really observe any difference between it and a regular suite. 3 k-cups would be the only thing considered premium about it. The curfew for the pool, although I agree that one is necessary, is way too early. 10 would be better. Felt like I was watched over like a child to get out. Breakfast was picked up and cleared out before 9:30. Fortunately, I went earlier. Observed some that were not able to get much. It just felt like a run down Hampton Inn.
Ricky
Ricky,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 17 日
Damian
Damian,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 17 日
Very loud and the pool was closed on day 2
We went for the hot tub. Unfortunately, the entire pool area was closed for the second day/night of our stay. We had to change rooms because the people next to us were up and loud until 3am, and we were told WE had to move all of our things quickly. It’s a pretty hotel, but I wouldn’t stay there again on a weekend. Overland Park area was much more our speed.
Lisa
Lisa,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 14 日
Little Outdated
The place is a little outdated. We waited several hours to get a blanket and asked multiple times. The elevator is super slow it’s faster to take the stairs. But when we did take the stairs our door to our level was broken so we had to walk up to another floor to get in. The fridge was broke and when we woke up there was water all over the floor. The kitchen and bathroom water leaked all night. Someone said they would come to fix it but never did. There was no towels in pool area and when they brought us some they were hand towels which were way to small to dry off with.