When I checked in, the person at the front desk was complaining about having to be there.…
Check in was easy. The place smelled of cigarettes. Opened our room door and the heat was…
住宿表示有確實遵守Count on Us (溫德姆)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
可攜帶寵物但需額外收費每隻寵物每晚 USD25，外加單次清潔費 USD100服務性動物免付費
住宿使用消毒劑進行清潔；經常接觸的位置會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿確認有配合Count on Us (溫德姆)，加強清潔與消毒措施。請注意，不同國家和不同住宿的文化規範和旅客規定會有所不同，顯示的規定是由住宿業者提供。
It was comfortable and the staff was amazing!
Dorothy, 1 晚旅行, 2021年07月21日
The night time front desk clerk was not helpful, and upon check in was on a personal call. I had to wait for her to finish the call which was on speaker to help me. She did not want to give us extra towels when we needed them, saying it was because the manager wouldn't allow it. The towel rack in the bathroom was broken from the wall when we got to our room. Our room was not cleaned after our first night there. I understand not changing bedding when we were there two nights, but bed was not made and dirty towels were left in the room. They did put two clean ones on the sink, but we once again had to fight to get a third towel when there were three of us staying. We asked the night time desk clerk (same one from checkin) about cleaning and she said they did not do that because of Covid. I had also called to check on breakfast because I know some are just grab and go; online did not say & when I called I was told they had breakfast. Nothing was said about it just being grab and go (a packaged pastry & fruit). I was very disappointed with customer service by the desk clerk, and by the lack of cleanliness.
Amanda, 2 晚好友同遊, 2021年07月19日
By far this is the best hotel I’ve stayed in recently. However the bed skirt was all torn up.
Teha, 1 晚旅行, 2021年07月11日
Room had damp smell and cooling won't work properly,
Faraz, 1 晚家庭旅遊, 2021年07月10日
You get what you pay for.
Dustin E, 2 晚旅行, 2021年07月09日
The initial room that we were given was dark and gloomy, the carpet torn and dirty, and the room had a pungent smell. We were given another room which was somewhat better, but the hotel still had a funny smell all over. The bathroom was still dirty, towels dingy and spotty, and the carpet was spotty and dirty. The morning we checked out, housekeeping starting knocking at the door at 10 am even though it was posted that checkout was at 12pm. She knocked and told us three more times that checkout was at 12. She was very aggressive and rude. I look for more modern and updated features when staying in hotels. The overall presentation was dinghy and unclean. The cost of the room and the quality of the stay was definitely not worth the price. I would not recommend to anyone.
Alisha, 1 晚旅行, 2021年07月08日
My cousin and I went on a weekend trip and wanted to find a moderate priced hotel and decided on staying here. It was way overpriced for what the hotel provided. The room was sticky and smelt of cigarettes and weed. The walls were tinted brown from im assuming smoke. The floor was also sticky and just overall disgusting. I felt uncomfortable and unsafe the entire stay. If I hadn’t made a reservation in advance I would have left and found a different hotel. This is a motel not a hotel. Back door was propped open and people were coming and going. Would never stay here again!
Erin, 1 晚好友同遊, 2021年06月26日
This is more like a motel not a hotel
1 晚家庭旅遊, 2021年06月06日
Great setup for our family of 6 - family suite with 3 beds/2 bathrooms was great especially for the price. HOWEVER, the lobby and hallway smelled like marijuana as soon as we walked in, and the rooms were run down a bit. Some small stains on some sheets and towels, marks on the walls, towel bar in one bathroom fell down when we hung a towel on it. It definitely needed some fixing up. It was generally clean though, beds were comfortable. It served its purpose well, to give our family a place to crash after taking in a Royals game.
Stephanie, 1 晚家庭旅遊, 2021年06月05日
If you're into smelling stale pot and alcohol while you watch people walk in through the backdoor with open containers and looking like they just got caught then this is the hotel for you. Don't believe the pictures or any reviews that rave about this place. Perhaps, at one time, this was a decent hotel but it's the worst bait-and-switch I've seen yet and I travel a LOT.
1 晚家庭旅遊, 2021年06月05日