克利夫蘭自治市希爾頓逸林飯店的位置不錯,開車 15 分鐘可以到克里夫蘭醫療中心和凱霍加谷國家公園。您可以在附設的室內游泳池游上幾圈,活動筋骨的同時也獲得放鬆。想要用餐時,這裡的Sanctuary Bar and Grill可以推薦給您,他們供應美味的美國料理,在 早餐、午餐和晚餐時間均有開放。此住宿有酒吧/酒廊和24 小時健身中心,客房內更配備冰箱和微波爐等設備,提供旅客最便利的住宿體驗。
使用語言
英語、西班牙語
住宿摘要
飯店規模
192 間客房
5 層樓
入住/退房
入住登記開始時間:15:00;入住登記結束時間:1:00
提供零接觸入住服務
快速退房
提前入住需視供應情況而定
延遲入住需視供應情況而定
辦理入住手續的最低年齡:21 歲
退房時間:11:00
提供零接觸退房服務
行程相關限制
查看新冠肺炎旅遊限制
入住特別注意事項
櫃台服務人員會接待旅客入住
入住須知
需提供信用卡以支付雜費
可能需要出示政府核發且附有照片的證件
辦理入住手續的最低年齡為 21 歲
兒童
不提供嬰兒床
寵物
歡迎寵物入住 (限狗)*
歡迎攜帶服務性動物
提供自由活動區
網路
公共區域提供免費無線上網
客房提供免費無線上網
停車
住宿提供免費自助停車
住宿設有無障礙停車位和廂型車停車位
住宿提供路外停車位
其他資訊
禁煙住宿
住宿設施服務
餐飲
6:00 -10:00、7:00 - 11:00供應現點現煮早餐 (付費)
餐廳
酒吧/酒廊
公共區域提供咖啡/茶
客房餐點服務 (有時間限制)
飲水機
親子出遊
雜貨店/便利商店
活動資訊
鄰近高爾夫球場
遠距工作
11 間會議室
會議中心 (9433 平方英尺)
服務項目
24 小時櫃台服務
禮賓服務
乾洗/洗衣
行李寄放
婚宴
多語服務人員
綜合設施
建於 1980
ATM/金融服務
櫃台保險箱
花園
野餐區
大廳壁爐
公共區域提供電視
24 小時健身中心
室內游泳池
宴會廳
大廳
戶外家具
傳統風格建築
無障礙設施
點字/浮凸字體標示
電梯
電梯門寬度 (公分): 107
輪椅通道
方便輪椅通行的車位
12 無障礙停車位數量
助聽裝置
方便輪椅通行的公共洗手間
方便輪椅通行的廂型車停車位
電梯無障礙通道
方便輪椅通行的游泳池
方便輪椅通行的健身中心
方便輪椅通行的餐廳
走廊有警報閃燈
入口無障礙坡道
隱藏字幕電視
電話輔助套件
入口通道光線充足
入口通道沒有階梯
游泳池移位機
公共區域鋪設光滑地板
公共區域鋪設薄地毯
公共區域鋪設磁磚地板
客房設施服務
娛樂
55 吋平面電視
付費有線電視頻道
居家配備
恆溫空調和暖氣
咖啡機/沖茶器
熨斗/熨衣板
一夜好眠
低過敏寢具
遮光布/窗簾
免費折疊床/加床
行動嬰兒床
提供床單
衛浴
專用浴室
淋浴/浴缸二合一
免費盥洗用品
吹風機
毛巾
掌握世界大小事
辦公桌
免費報紙
免費無線上網
電話
辦公椅
餐飲
冰箱
微波爐
其他
每日客房清潔服務
客房內保險箱
提供相連/相通客房
住宿特色
餐飲
Sanctuary Bar and Grill - 這家牛排館專門提供美國料理,並供應早餐、午餐以及晚餐。房客可於酒吧點用飲料。
It was a okay stay for the night just to much noise in the morning I had kids under 3 n they couldn’t go back to sleep I know yall was remodeling next door to us and the twins couldn’t go back to sleep and. Yall didn’t have any ice on the third floor or second floor and I wasn’t gone tote any kids at 1 in the morning for ice but it was an okay stay for the night
Nitasha
Nitasha,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月11日
Laneisha
Laneisha,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月4日
Jesse
Jesse,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月24日
Jason
Jason,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月29日
Hotel was somehow overbooked so couldn’t get the original room I booked months in advance. The hotel was under renovations so I’m guessing they’ll be fixing a lot of this but the bottom of the tub in our room felt like it was going to break through the surround if you stood in just the right spot, the caulk around the outside of the tub looked like it could have been moldy at one point. Not the worst place I’ve stayed but just felt icky.
Staff was very nice and friendly but definitely understaffed, waited almost 45 minutes just to check in.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月28日
Isiah
Isiah,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月22日
Denise
Denise,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月15日
Rooms were dirty. I moved a pillow from the bed and it has food crumbs and lipstick on it. The carpet was dirty. The room smelled musty.
Barbara
Barbara,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月11日
My hotel room was dirty and smelled as soon as I opened the room door. The carpet was dirty. The bed was okay. The bathroom had mold on the walls and the shower curtains.
Javier
Javier,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2024年9月3日
Disappointed
My family and I were in Cleveland for an air show. This Double Tree is where we decided to stay. What a mistake!! The bathroom was crusty, outdated and had mold. There were bugs in the corners of the bathroom floor. There were no pool towels available, and even after I asked for some, we never received them. We also called the front desk and asked for more bathroom towels, and also did not receive those either.
The outdoor landscaping left much room for improvement.
Overall, the hotel was outdated and the bathroom was dirty and our shower did not drain properly.
Jessica
Jessica,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年8月26日
Might be an issue when you have to fix the toilet in
your room because it is broken. Also the air conditioner doesn't have any knobs to adjust the temperature - might be an issue.
April M
April M,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月25日
greg
greg,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年8月25日
Rooms switched multiple times for multiple issues.
Gave us a free breakfast in return, guess what? Food poisoning right after!
Yazan
Yazan,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年8月24日
There was only one staff working behind the desk that was attending to another guest with a lot of boxes and issues. We had to wait a while to check in to our room. Also, for the inflated price, breakfast should be included.
Cheryl
Cheryl,1 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2024年8月23日
Dirty and outdate hotel with broken door, interiors.
ben
ben,2 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年8月22日
Older property. Dirty. Some staff drama.
jon
jon,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月21日
Great
Nashawn
Nashawn,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月19日
N/a
Justin
Justin,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月18日
Very nice.
David
David,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月17日
Robin
Robin,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月16日
Room was not clean. Stained sheets. No bar of soap. Toilet didn’t flush well, bathtub would have 6 inches of water in it while showering. The carpeting was all ripped up. The curtains had stains. The condition of this hotel is awful. Have stayed here 5 times and I’ll never return.
Robert
Robert,4 晚商務旅行
Orbitz 真實旅客評語
4/10 一般般
2024年8月11日
We had a power outage for two days Tuesday and Wednesday. Because it started at 4pm they said they would credit only Wednesday. I understand it was a storm but a hotel with 5 floors should have a backup generator. We walked around and it was pitch black with hardly any flood lights. First day power was back on Wednesday they cleaned all the vacant rooms rather than those who stayed through the outage. I requested room to be cleaned and they said they would but didn’t. We had 10 rooms for a baseball tournament. All families asked multiple times whether we would get a two day credit. We were always told a manager would get back to us shortly. Upon checkout Sunday morning our credit cards were charged full price and now we are told they will contact us. They were more focused on making money rather than customer service. The kids enjoyed the pool area. It needs to be updated but 10 year old boys will love to hang out in the pool. People who served breakfast and the manager in the restaurant, forgot his name, were very nice. It was a very good buffet breakfast. Beds were comfortable. It’s a typical 3 star property. I’m not a complainer but to me when you have a small group of people who stick it out and don’t vacate the hotel to go somewhere else, you go out of your way to take care of them and at least clean their rooms after two days without power. That’s just my opinion. The front desk people are very kind though and accommodating. I think it’s a management issue
Jayson
Jayson,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月10日
All was good at the doubletree! There were a lot of customers due to conditions in the city, and the staff acted with friendliness, kindness and grace.