The service is poor, after 10 o'clock in the evening, only one window is open for check-in, there is a long queue, and I have three children, and no one cares at all.
Jiong
Jiong,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2022 年 6 月 26 日
Location is good, room is clean. But I am not pleased with front desk while checking in. I booked hotel through Expedia,but front desk staff told me there wasn’t my reservation in hotel system, they made me wait almost half of an hour and told me it wasn’t their fault, finally I can check in after standing almost 30 minutes in front desk. They make me so upset and nervous because they told me they couldn’t find my reservation in their system!
jiaju
jiaju,10 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 4 日
Tommy
Tommy,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 4 日
No breakfast except buffet
Very disappointed that a hotel in New York with a breakfast restaurant offers only a buffet.
I eat eggs every day for breakfast, a simple breakfast. Have no need for all the extras. Ridiculous that a full service restaurant set up in NYC does not offer that. Another millennial decision, I'm sure. So dumb.
Mark
Mark,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 4 日
Hotel barulhento, instalações antiquadas, quarto sem vista, ar condicionado barulhento (tive que desligar). Tela de TV grande com boa oferta de canais. Banheiro muito pequeno.
carlos alberto
carlos alberto,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 2 日
Rachelle
Rachelle,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 30 日
We had no air conditioning in our room, next day we phoned for this to be fixed. We were out all day back after dinner and still not fixed.
Rosann
Rosann,2 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 28 日
Brian
Brian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 28 日
Aleks
Aleks,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 28 日
ADRIANA
ADRIANA,5 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 27 日
Steve
Steve,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 26 日
Steve
Steve,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 26 日
Luciano
Luciano,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 25 日
Ana Clara
Ana Clara,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 24 日
Muhsin
Muhsin,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 24 日
Daniel
Daniel,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 24 日
GLEISON
GLEISON,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 23 日
alexis
alexis,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 22 日
Not what I paid for
We had a family getaway in New York, booked last minute and paid for a King room with a view. The check in was super long, and hard to deal with 2 kids waiting in line for over 30 minutes. Got to the room to find it was a 2 beds, when I reserved a king and the view was not what was shown in the pictures. Called to request a change and the manager never called back
On the positive note the beds were very comfortable