Beds are super comfy but the rooms arent the cleanest. Still had crumbs on our counters and floor didnt look the cleanest.
Lindsey
2 晚家庭旅遊
10/10
Kayla
6 晚旅行
6/10
There was a musty smell when we first arrived and a huge buckle in the middle of the floor. The room was huge which was amazing as we did stay 6 days. The shower curtain smelled horrible and there were bugs in there upon arrival. The breakfast was not much as it was cereal, fruit and waffles and was in the main building as we were in the second building. The dryer did not dry our clothes and we did 2 cycles of drying.
真實旅客
6 晚家庭旅遊
8/10
Terra
2 晚旅行
10/10
John
3 晚旅行
8/10
The hotel staff were amazing!! They did anything they could to make sure our stay was phenomenal! I would stay here again!
Nicole
3 晚家庭旅遊
8/10
Bonifacio
2 晚家庭旅遊
8/10
The room was very nice, no complaints. However, breakfast consisted of waffles, yogurt and cereal. Juice machine was out of order. For the price we paid, we expected a more substantial breakfast.
Donna
1 晚旅行
6/10
Everything was as expected for a budget friendly room; bedding and room was clean. Breakfast is simple and hot tub had a weird smell. Everything else was good! Staff was friendly and everything was well maintained, a little dated but as expected. A good value for the price.
真實旅客
2 晚家庭旅遊
6/10
Jordan
2 晚旅行
2/10
We were in 119 the air conditioner wasnt even screwed in the wall. We were right by the rooms that had somone get arrested. At 2 in the morning and woke our 3 children up. Everything seemed to be out of order. People who weren't customers would show up just to use the pool. Workers and customer service was great, but everything else was awful!
Amber
2 晚家庭旅遊
2/10
Run done hotel with terrible customer service. Anything we pointed out that needed attention was ignored unless we asked repeatedly (one room no microwave, trash/towels serviced, no drinks at breakfast and not making up room on third day). We were treated rudely and only heard excusing for the condition of the hotel and lack of staff providing customer service (told repeatedly there was poor communication amongst employees. The first room we were assigned was trashed and dirty - lack of communication! Safety was an issue with no locking external doors. I recommend no customers of Hotels.com ever stay here
Linda
4 晚家庭旅遊
8/10
It was just fine for us.!
Great location stayed 3 nights. Large parking lot. A little outdated but we had no issues!
Michael
3 晚旅行
8/10
Room was clean and spacious. I was in the back building and just wish the doors to the building required a key card to enter. I was traveling alone and arrived in the evening so that gave me an uneasy feeling.
Shea
1 晚商務旅行
2/10
Andrew
1 晚旅行
8/10
We had a very nice check-in. MGreen was extremely friendly and helpful.
Zaun
2 晚旅行
6/10
Hallway smelled of smoke from marijuana very badly. It was evident someone was currently smoking in their room. The smell began to leak into our room. So we put towels across the bottom of the door to keep the smell out which helped somewhat. Did not bother to call the front desk because it was already late and my family was tired. Went to the pool as soon as it opened at 9am. There was garbage still sitting on tables and dirty towels laying around from the night before. No clean towels. Garbage Can filled to the top. My wife went to the front desk to ask for pool towels and was told they only have 4 because people take them back to their room. We needed 2 and volunteered to take the other 2 to the pool area because we saw another family walk into the pool after us that would need them.
Room itself was clean, only complaint was that there was open shampoo, conditioner and bar of soap in the bath tub still from the last people that rented the room apparently.
Hotel needed security or a House Keeping person walking around to monitor if people are smoking in their non-smoking hotel because it would be very obvious to anyone walking the halls.
真實旅客
1 晚家庭旅遊
6/10
David
1 晚旅行
4/10
People on our floor did not follow the quiet after certain hour, they were being so loud it woke every one up. The people at the front desk during check out were not polite. And the breakfast there was hardly any left, but the lady running it was there she never filled the waffle batter back up we had to pretty much shake it to get any