The room was clean and staff (when available) were friendly. The room was old and musty and the bathroom had mold and the mirror was cracked and the door was damaged- it just felt old and not fully maintained . Walking in and having a kiosk with a remote worker was awkward and unwelcoming.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 27 日
Andrea
Andrea,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 24 日
Average
This was just an average visit. Nothing really stood out as being great, except the breakfast employees were very friendly and worked very hard to keep the area well stocked and clean.
Jennifer
Jennifer,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 24 日
Management had an issue with house keeping which caused house keeping to do a work slow down. People arrived for the stay at 5 pm and were told there were no clean rooms. I arrived at 7 and they had to shuffle around rooms and the room they were givIng me was done and just needed a blanket. The desk manager looked at a staff memeber and told her she had an extra blanket on the cart and put it in the room she just assigned me. Five minutes later she came back and said it was done. When we got into the room, the beds were sloppily made and there was food leftover in fridge. Under the soap holder in the bath, there was a layer of soap scum and what appeared to be the start of mold. We had a long day just checked in and knew it wasnt worth arguing. Next day couple had same experience. Room not ready and the one given was dirty with towels on floor. Were given another room that was lIke ours... not clean. Due to third party booking there was nothing the hotel would,/"could" do.
They need an audit of the staff. Main manager left there to do an 11-7 at another property and didn't resolve the issues at the first. Continental breakfast was worse than most. No butter for toast or waffles. Was supposed to be till 10, staff pulled everything at 930. To boot coffee in lobby was cold...definate do not stay. Some of this sounds bitter, but when its adveetised and you pay for a clean room and breakfast til 10 at the least it should be provided
James
James,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 23 日
Our reserved room was not ready
Heather
Heather,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
Just one small hitch
It was very nice... the only thing that was not great was there was no hand railings in the toilets... the lack of them made it difficult to use it.. otherwise everything was perfect
John
John,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 22 日
Ramon
Ramon,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 17 日
Horrible experience.
The place was a dump. Duct tape holding the toilet tank cover together. The grout around the tub was full of mold. Light bulbs that didnt work..just a complete dump. Did not stay the last night showed the manager and she would've reimbursed us, but because we booked with 3rd party could not.
John
John,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 16 日
Rachelle
Rachelle,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 13 日
Charles
Charles,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 10 日
Clayton
Clayton,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 9 日
Ridiculous Weed Smell From The Residents Employees
There are employees and theirs families living in the hotel. At least two rooms and they have a pitbull with them. They sell art at the front counter (Strange). The rooms were not ready at check in. And they were not clean when we entered the rooms. The staff sat out front of the hotel in a group smoking or in the lobby drinking liquior. Corporate needs to investigate this hotel. We stayed earlier this year and it was exceptional. Times must be tough.
Clayton
Clayton,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 8 日
De-Zhon
De-Zhon,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Good place to stay
Great place to stay. Clean and good breakfast
Lori
Lori,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 8 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 6 日
Breakfast was very good. Possibly the best hotel breakfast options for a family.
Does not seem to be well managed.
Very unfriendly front desk receptionist in the evenings. No staff uniform shirts or name tags worn so it was hard to tell who worked there. Short on towels. No sheets for pull out bed.
Strong, sharp musty odor in bathroom. Barely flushing, stained toilet. Mold/ mildew.
It was not dirty, but perhaps corners were cut in the surface remodeling.
It seems very short staffed, so the staff
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 6 日
Pool was unusable. Lack of upkeep. In serious need of refresh.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 3 日
Needs work
Location was good and easily accessible. Lady at front desk was very friendly but didn't even check my ID when I checked in (never had that happen).
The pull-out bed was a joke, completely flat and uncomfortable. rooms did not include bedding for the pull-out. Mold around the shower, sink drain stuck in down position and shower drain backed up. Stains on carpet in rooms and hallways. Breakfast decent.
Heather
Heather,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 1 日
Good, need to improve overall cleaning.
Ok, hotel need renovation and improve cleaning in commom areas. Room is reasonable value for the $, but staffing needs to pay more attention to cleaning details.
Denis
Denis,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 1 日
Not quite what we are accustomed to at CI&S
Longtime CI & S patron and disappointed with the upkeep inside (worn)and outside (dead plants)as all appeared to be a lower standard than the better kept more appealing facilities previously stayed. Uncertain of the age but seemingly not alot of attention to detail anywhere. Generally friendly staff but not warm and fuzzy feel! Likely may investigate other options next time! Michael
Michael
Michael,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 30 日
Poor, Dirty in need of a Major Renovation!
Not a great Hotel to stay at, I spent 4 Days at the hotel as a base to get to Summit Motorsports Park.
The Hotel is in need of a complete renovation, the Carpet is dirty, the Bathroom was very poor and dated.
I requested a room clean which never happened along with having a poor experience with the general condition of the Hotel.
I wouldn’t recommend staying until it is cleaned and properly maintained and has a management who care.
I
I,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 30 日
The room wasn't vaccuumed. Crumbs on the bed. The tables/t.v. stand weren't wiped down. Bathroom needs an upgrade. No towels, no tissues in room. The pool needed a good cleaning. The kiosk to check in was unnecessarily. The breakfast was great!
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 30 日
It was a very nice hotel. The room was clean and the continental breakfasts were very good. The pool area was as very nice as well.
Sue
Sue,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 28 日
Cristal
Cristal,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 21 日
Some good, some bad
Best part about this hotel was the breakfast. My kids looked forward to making waffles and being able to get milk and juice to drink. The hotel room was also very spacious, even with the couch being used as a bed. For me, the cleanliness was below average. There was goldfish under the edge of our bed. The floors did not looked vacuumed. Room service did not clean up our dirty towels or empty our trash even though it was very full. We had to request clean towels from the front desk.