Arrived to my hotel from around 10:30 pm, to have stained sheets and blankets, no remote, a used toilet paper roll with no replacement, 1 body towel and 1 floor mat, 2 stained washcloths, and PLENTY of roaches!!! I went back to lobby to ask for replacements and was told that ALL ROOMS sheets were as dirty as mine, that there was no more towels and would have to wait for them to be washed the next morning, That next morning I went down to the lobby at 11:00 am asking for the replacement sheets and towels. I was again told I'd have to wait until the laundry was complete. Disgusting and terrible customer service!
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月20日
Monica
Monica,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月17日
Ok stay
Our stay was ok. The black women at front desk was wonderful, respectful, and friendly. There this housekeeping old couple barley speaks English. So they claim, they keep banging on my door for service or when I'm checking out. My bathroom and towels was dirty lucky I had my bleach spray. After servals times I said hold I'm naked or in the bathroom. They just keeping banging on the door. On top of that, they invade your privacy. They go in your room when you tell them not too because I had a dog. My dog is friendly when I am present but come in without me present can cause issue I dont want. This Indian lady knocking on my door. After told her our remote is good and we don't want service. You know what she did. She disregard what I said. Came knocking anyways and then barged her way in. My boyfriend was asleep naked. He woke up shocked and jumped. My dog sense there was an issue and could have bitten her. My dog is friendly but you must be introduced first. She continue to talked and say its front desk telling her no service. They don't listen and I'm very uncomfortable that housekeeping and management can just enter your room you paid for. Without any notification or anything that will warrant you to enter without permission. One thing made it more creepy was the owner was standing by my door for awhile. I watched him when I was at the store acrossed the street to see what he was going to do. They need English speaking workers. Don't bother me with I speak no English.
Antoine
Antoine,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月15日
Didn’t stay at all the room had cat hair rush in the tub sheets were brown the room smell bad.
Sabrina
Sabrina,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月15日
Never again!
Roach motel... stains on the bed spread. No ice bucket or glasses. No remote for tv or ashtray in smoking room. Biggest plus was learning they are pet friendly! (Wish id known prior, because I left my pup at home...
Joshua
Joshua,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月14日
Upgrade and better cleaning needed
Check in was ok. Ince i got checked in and proceeded to my room the key card would not work. I went to the front desk they fould get it work, so i got another room. I ger in the roim to find coaches crawling, the sheets was stained, holes in walls bathroom was terrible. The remote didnt work, nor the microwave. The cover was missing in the back of the door wires and battery pack exposed. Major upkeep and upgrades needed
April
April,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月23日
Joseph
Joseph,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月15日
Only giving 4 stars just in case it helps get things fixed quicker around there.
The door to my room was apparently kicked in by police so it was harder to close it and the hook for the latch was non existent.
I'm not complaining because I chose to stay there anyway, just trying to hurry the repair process so they don't lose any revenue from not being able to book the room
Rafael
Rafael,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月12日
Kishaman
Kishaman,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月7日
Room was like it was in the middle of construction and not ready to be used. No door on the bathroom. Lights in bathroom falling out of the ceiling. No lock on front door. room number fallen off of door.
Jason
Jason,3 晚浪漫之旅
Orbitz 真實旅客評語
6/10 不錯哦
2024年11月3日
briana
briana,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月2日
The room was dirty and had bugs
briana
briana,1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年10月31日
Holes in walls, burn holes in ed sheets, dirty, bathroom nasty
Mark
Mark,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年10月28日
Andrew
Andrew,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
Awesome staff!!
William
William,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月27日
Horrible,full of roaches & dirty shower, just disg
SHATESE
SHATESE,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月27日
The room was not clean. I had a roach in my bed, roaches, crawling out the sink very terrible and not clean.
Nyrie
Nyrie,2 晚商務旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月26日
room was fine after cleaning
Amari
Amari,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月21日
Franshaw
Franshaw,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月11日
Alberto
Alberto,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月8日
Akram
Akram,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月3日
Disgusting!
This was the worst hotel I have ever been to. The sheets and pillow cases were stained if they were even washed. The room smelled like an ashtray, the floors were dirty with mold and mildew around the base boards and around the bath tub. The ceiling was cracked and falling down around the bathroom light and there was no shower curtain. I didn’t even take pictures because I had to leave the room and did not want to go back in. I felt like I needed a shower after being in the room for less than 5 minutes.
January
January,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月1日
If less than a 1 star were possible that is what I would give it. Bedspreads had stains and holes. Bath towels were still damp. NO hand towels or wash cloths. NO hair dryer, even though the desk gal said she would find and bring us one. Never happened. No cups, NO soap. No coffee. Horrible. Worst hotel experience ever.