2/10 不太好
2025 年 5 月 5 日
AVOID AT ALL COSTS.
Mahesh on reception was extremely rude on arrival. I had questions regarding why the charge for parking was not mentioned on the booking. he told me "yeah yeah, you must pay for it now, or just leave". When I asked if there was a cheaper option for parking he told me no. However this chat says there is an agreement with Sheppard Street Car Park. Mahesh made it sound like if I didn't park in the corner of your carpark on hatched yellow lines, then I wouldn't be able to stay.
After being rude to me, I asked him to write his name on the card that the room key is in, he really didn't like this at all.
He pointed to the lift and told me "on the first floor". No directions, no verbal communication of my room number. Just absolute rudeness and dismissal of me.
Another customer was waiting for him to sort something out, and she just stood there shaking head saying she wished she could stay somewhere else tonight.
Mahesh is clearly making customers feel awkward, unwanted, and as if we do not matter at all.
I will never stay at an Ibis again, because of this experience.
Anna
Anna,1 晚旅行
Expedia 真實旅客評語