Got it for my brother and his girlfriend. The TV didn’t work. They didn’t move rooms or try to make things right
Martin
Martin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月16日
One night
One night stay that was great. Check in was simple and friendly. Assortment of choices for breakfast. The room was large and comfortable.
Jennifer
Jennifer,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月14日
HOTELS.COM customer service is a JOKE!!!
When I got the the hotel, the clerk told me that they had no record of Hotels.com sharing any records that I had to cancel and reschedule dates of my stay. Clerk said try calling them first. Well good luck finding an 1-800 number anywhere on the website!!! I had to Google search just to find one!!! Once I got a hold of someone and explained the situation- not only was she rude as F**K, but constantly kept putting me on hold so she didn’t have to talk to me. At one point I even ask the clerk to speak with her and she was equally just as nasty. So then she puts me on a 20 minute hold to connect me to someone else. Keep in mind I’ve been here almost 45 minutes waiting on Hotels.com to give me something!
So EVENTUALLY we get transferred and the girl ultimately said “oh it looks like our system had an error occur…..” on somehow the clerk kept clicking on stuff and it finally went through and she said thanks but you ain’t any help!
So Deyh at the front desk was the ONLY person who did everything she could to get me into a room. So THANK YOU BEST WESTEN PLUS! THANK YOU DEYH!!!
Hotels.com YALL ARE SOME CROOKS AND YOUR CUSTOMER SERVICE IS GOD AWFUL!!!!!!!!!!
Ashley
Ashley,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月9日
Omar
Omar,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月8日
Kevin
Kevin,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月5日
Daine
Daine,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月4日
Jason
Jason,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月4日
Chudi
Chudi,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月4日
Jason
Jason,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月3日
I’ll return and recommend your establishment.
We stayed Sunday night until Monday morning. The breakfast was decent the room was clean except for the nightstand the counter person. Rachel was really friendly and very courteous. Except for a partially clean nightstand that’s the only issue that I had with the facility. I thought it was a good price for what I received
Erika
Erika,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月3日
Great stay!
I booked the wrong day somehow. I called hotels.com and they handled it plus got me a $20 discount! Beds were comfortable, i overslept thru breakfast..check out is noon.. great! Love having a sink in the "kitchen". Everyone was nice. The couch could be cleaned is all.
AnGeLa
AnGeLa,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月2日
Kenny
Kenny,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月31日
Janice
Janice,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月29日
Patrick
Patrick,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月26日
Jeffrey
Jeffrey,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月25日
Surprised
Amazing location. Best Western use to be something you settle for now it's a preference.
Arthur
Arthur,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月24日
Meh...
The late night receptionist was super friendly. The hotel itself needs updated. Our ac/heat unit was insanely loud; the fitness center was closed; and the hallways/elevators were not clean. I would not recommend staying here because there were so many other options.
Sherilyn
Sherilyn,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月24日
JOHN
JOHN,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月19日
Sandi
Sandi,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Rubin
Rubin,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月12日
I stay here frequently. The property has changed hands many times over the years but is always comfortable. It could use a little refreshing.
Paul
Paul,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
Hailey
Hailey,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月10日
Skip
Skip,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月9日
Nicely kept and comfortable
Our room and the hotel in general were clean and in good condition.