The room was dirty and smelled really strong of animal odor. There was ceiling tiles falling from the ceiling. Dirty dog prints behind the door and scratch marks. The comfortable had not been washed in a very long time. And the floor had stains all over, wasnt mopped or swept.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年3月20日
Bishop
Bishop,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年3月11日
Worst place ever
First of all they misspelled my name
Second there was note or info on the deposit only been by card
Third i was falsely info of the pool been closed.. service deck jad no idea of anything
After that waited an hour for check in at 730 at night
They gave a room that was not supposed to be available due to roach infestation
The room was smelly and torn
Anthiu
Anthiu,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年3月4日
Allison
Allison,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月25日
Lakeisha
Lakeisha,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月17日
Karrah
Karrah,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月28日
Toby
Toby,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月27日
They had roaches didn’t change the sheets nor gave extra towels nor trash bags
Rachel
Rachel,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月16日
The rooms weren’t properly cleaned out
Adans
Adans,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月21日
Sindy
Sindy,6 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年11月21日
meshall
meshall,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月12日
Robert
Robert,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月12日
Aaron
Aaron,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月3日
We was very happy with the hotel. Yes they are under construction but it is to improve the place. The indoor area is was nice with a pool.
The manager was on top of any problem you might have. They are limited on sraff, the staff they have with be happy to help. We had an issue with the A/C unit. The front desk lady even let us use a fan for the night. The maintenance man Nate was there early and fixed the problem.
The manager Mandy is great. She will answer any of your question. Our last visit to the area was very disappointing and we stayed a supposedly 5 star place. Paris we are disappointed.
So if you are going to Jacksonville and need a good place to rest. Don't lesson to the other reviews.
Cecil
Cecil,20 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年11月2日
Carol
Carol,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年11月2日
I reserved it and asked if we could have late check in and they stated yes but then no one was here or answered the phone. So paid for a hotel room we didn't get to use and are still currently looking for a room.
Brittney
Brittney,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月2日
Fernando
Fernando,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月30日
David
David,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月26日
Very unprofessional and Not nice .It's dirty an stank ,Mold in rooms as well as no workers at night in lobby.had to wait her for different room key.Rude an bad energy
dominique
dominique,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月17日
Shaun
Shaun,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月16日
Donald
Donald,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月12日
Jovanka
Jovanka,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月11日
Needs renovations
I dont want this review to beat them up too much which is why i gave them 3 stars. However, it seems as though they are slowly(very very slowly) renovating this place. As it stands, it looks like a very nice family hotel from the 70's that has had really no change since then. Sadly, at this point, it seems as though the hotel is currently mostly used as a low budget long term stay for the less fortunate. It happened to be one of the only rooms available in the city due to people that were evacuating from other places due to the storm. They didnt seem to be used to a full house and when we checked in they said they only had one person cleaning rooms so we would have to wait more than 30 minutes for thw room to be ready. When we finally got in the room it was clean enough i guess but felt dingy. The tv had no remote, there was a roku hooked up that appeared to be new because it needed to be set up and the box it came in we found in a drawer, and there were no towels. Asked for that stuff at the desk and eventually all was rectified. They were completely under staffed. The staff that was there seemed over worked but were still trying to meet the needs of the guests as best they could. There was no option for food on site aside from some vending machines. I believe the place has potential once it has had a very deep clean and remodel. But if you are looking for a nice hotel for a stay in jacksonville, i would pass on this place unless you were put of options.
David
David,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月11日
The place was very unsafe. The entire building was dirty and strong smell. The bedroom had mildew, the bathroom door did not close properly, only 1 towel was provided for a reservation for 3 adults. The bedroom floor was very dirty. It was a terrible experience. I booked 4 nights and only stayed the first one because it was too late in the night to leave.