This was the worst. A filthy hotel that should be closed. It was so bad that we only spent about 10 minutes in the room, left and stayed the night down the road at Comfort Inn.
The curtain wouldn't close but a few inches, so the room and bed was totally open to anyone passing down the hall. There was a used condom in one of the drawers, and trash behind the dresser. Four of 7 light bulbs were missing. Only 1 towel set for 2 people. The TV didn’t have an electrical plug or remote. Management brought in another TV, but no cable service, so not even local channels. Toilet was leaky, ran continuously. Toilet paper holder was missing. Exterior grounds, stairs and hallways were dirty and full of debris and trash.
When we turned in our key, and mentioned our issues, the clerk was rude, and said they knew all those things. They did not offer a refund on the room, or an apology. She did say they'd put in our deposit fee return request in 3 days, then it would take the credit card company another 72 hours to process. Their delay is unacceptable, even though their internet service wasn't working. Credit card company delay is pretty standard.
Hotels.com should not include OYO Hotels in their offerings. My advice, if you can't find another hotel, sleep in your car!
