Here’s my honest review- 3 stars
We’ve stayed here in the past but this time we didn’t think it was as clean as before. The carpets were matted and sticky in the rooms. The smell of dog was sooooooo intense in the room and hallways. That’s usually what you get when you stay at pet friendly hotels. In the evening, the outside smells like dog poop.
They should have a designated floor for pets and the rest of the hotel for non pet rooms, because the mattress and pillows reeked of dog pee too. We usually stay at Home2 in every town we visit. But this one hit different in terms of cleanliness and smell.
The people who work there are super friendly and nice.
Claudia
Claudia,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Tiffani
Tiffani,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 21 日
I booked a two-night stay at Home2Suites (6/30–7/1) via Hotels.com, but canceled on 7/1 expecting to be charged for the first night only, as per Hilton's policy. Despite the hotel manager assuring me that only the first night would be charged, I received no refund at all.
Hotels.com's customer service mishandled the cancellation—accidentally converting it into a one-night rebooking and Hilton ultimately labeling it a no-show. The communication between Hilton and Hotels.com was opaque and ineffective, leaving me stuck in the middle with no resolution.
This experience exposed how poorly third-party platforms like Hotels.com handle issues with major hotel chains like Hilton. I won’t be booking Hilton properties through Hotels.com again.
Haoran
Haoran,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 9 日
Lawrence
Lawrence,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 11 日
Maricela
Maricela,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 2 日
Was a very nice and clean stay. The rooms were huge, even had a dishwasher in the room, which was a nice amenity even though we did not use it. The bathrooms were very large as well. The only negative thing about this was the breakfast did not look that great. They also have lobby coffee that was available at anytime which was a nice perk
Brooke
Brooke,1 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2025 年 3 月 1 日
Chukk
Chukk,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 26 日
Amanda
Amanda,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 21 日
Lawrence
Lawrence,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 19 日
Jennifer
Jennifer,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 17 日
Steve
Steve,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 20 日
We love these hotels and stay in them often. They are always clean, quiet, and affordable.
Paul
Paul,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 18 日
Everything I
Pamela
Pamela,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 13 日
The hotel was very clean, staff was extra friendly. Nice pool, Pleasant stay.
Carol
Carol,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 5 日
The nice woman that checked me in was very kind and helpful.
Karma
Karma,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 1 日
Derek
Derek,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 29 日
Samantha
Samantha,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 29 日
Kendale
Kendale,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 26 日
Great stay there but no clock in the room.
Ryan A
Ryan A,8 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 23 日
This was my 2nd stay. I like the studio apartment type vibe of the room with space to work, eat, watch TV and sleep, and the buffet breakfast has lots of options. Hot beverages are available in the lobby 24/7. Very close proximity to shopping. Staff have been very welcoming and helpful each time. It feels safe as a female solo traveler.
Anita
Anita,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 18 日
This location worked great for a girlfriend trip!!
Debbie
Debbie,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 16 日
Exceptional Hotel
Exceptional hotel in Kansas City! Perfect location for food and shopping!