Overall the place is nice. The staff was nice. The room however was not at all what you expect after reading all the reviews. We had a room of two queen beds. The one bed was filthy- next to the ac unit- the ac was covered in dust. The one bed had a pillow with blood on it. I was not impressed at all. The shower pressure was good but took a while to get hot.
Dawn
1 晚家庭旅遊
4/10
Toilet does not flush properly. Sink takes a long time to drain. Hotel is very old and looks like it was never updated. There is no drinking water in the room. It
basm
2 晚家庭旅遊
8/10
I checked in at 10pm and it was busy. Carlin was amazing and provided fast service with a great attitude and even upgraded my room to a king bed for my comfort. Love Carlin!!!
Michelle
1 晚商務旅行
6/10
The air conditioner was working, however temperature was warm throughout the night.
Patrick
2 晚家庭旅遊
6/10
Beds were uncomfortable.
Had to ask for room to be made up.
Was there 4 days
Reading
4 晚好友同遊
4/10
Clean but a lemon of a room with issues with the toilet, hot water and heater. Hotel addresses one but not all my complaints
真實旅客
2 晚商務旅行
10/10
This is a large hotel near downtown Waterbury, and maybe one of the few good choices. The parking situation is a little weird, as you have to park in a large structure nearby. But the staff is really helpful with any issues. There's a basic breakfast you can purchase at the cafe. If you have to be in Waterbury, this is a decent place to end up.
真實旅客
5 晚旅行
10/10
Merari
1 晚家庭旅遊
10/10
John
1 晚商務旅行
6/10
For the most part I enjoyed the stay. I as a little aggravated that the room had a toilet that kept running most likely some sort of internal leak. And I wasn’t happy that they don’t supply a microwave in their rooms. But overall the rooms were very roomy, clean and comfortable.
Dean
1 晚旅行
10/10
Joshua
1 晚旅行
6/10
The stay was okay. You can hear the noise of the traffic and pedestrians outside so sleep was difficult to get. That surprised me for a Marriott hotel. I would look for a different location next time I am in the area.
真實旅客
1 晚家庭旅遊
8/10
Genece
1 晚旅行
10/10
Danielle
1 晚旅行
8/10
Our stay was very nice and clean.
A little disappointed there was no free continental breakfast but the bistro breakfast was really good.
Anthony
1 晚旅行
10/10
Great stay clean and comfy
Rasheeda
1 晚好友同遊
10/10
Eric
1 晚旅行
10/10
Ross
1 晚旅行
6/10
Patricia
1 晚旅行
8/10
Front desk manager was amazing. Best customer service!! She was amazing and hard working.
Amy
1 晚家庭旅遊
10/10
Junyeong
1 晚商務旅行
10/10
The stay was very good.
真實旅客
3 晚家庭旅遊
8/10
Reed A
1 晚旅行
4/10
The front desk was excellent interacted with several employees at it but there was two that stood out with great customer service. The only things we would have fix is the tv picture was terrible as if it was old and needed to be switched out and we kept having to ask ask house keeping to change towels instead of them coming and asking if we needed cleaning or towels and linen