Truly amazing hotel - beautifully decorated lobby and rooms and lived that we could take free shuttle to lido beach Resort and use all facilities there .
Demetra
2 晚家庭旅遊
10/10
Nice place that used to be the Holiday Inn Opal now manages it & Well improved- All staff are friendly & helpful- Was glad to see addition of coffee in the lobby at AM- Would like to see a designated area for smokers- with ashtrays - Lido Beach directly across the street & you can utilize sister hotel Lido Beach resort down the street as well- Trolley & shuttles are right there! Highly recommend- The old Sand castle Resort will be an Opal hotel as well in about 2 years too!
James
4 晚旅行
10/10
Quality and luxury hotel, excellent staff. The beach is public beach and is across the road. Towels are provided but no chairs or umbrellas.
The hotel provide a free short shuttle ride to sister hotel Lido Beach Resort (which we prefer) with acess to their private beach, chairs and umberllas pools, resutrants and bar.
Armond circle is few blocks away or you can use the free shuttle.
marwan
2 晚旅行
10/10
John
2 晚旅行
10/10
Sean
2 晚家庭旅遊
10/10
Amazing, worth the cost.
Charles
3 晚旅行
10/10
Sourena
2 晚旅行
10/10
Elizabeth
3 晚好友同遊
10/10
It was gorgeous, the staff work hard so you can enjoy
Linda
14 晚旅行
10/10
Yury
4 晚旅行
2/10
Arrived at hotel to check in. Property was closed for remodeling. Took my non-refundable payment for the stay even though they knew the hotel would be closed. Did not notify me there would be no room. Did not refund my payment. Booked me into a different hotel in a room that cost substantially less per night and pocketed the difference. Absolutely horrid service.
Alfred
1 晚旅行
10/10
Love the beach access and adult only pool section. Clean and great staff
Heather
3 晚旅行
8/10
Roda Doreen
4 晚旅行
10/10
ELIZEU
1 晚家庭旅遊
4/10
Found multiple roaches crawling around in our room. We took them down in a wad of toilet paper to the front desk, and they handed us a can of Raid. When we checked out we were told there would be compensation from hotels.com for the multiple days of finding roaches in our things but still haven't received any communication.
Christine
4 晚好友同遊
8/10
The staff very professional property looks ok it really needs an upgrade in the room,pool
rita
4 晚家庭旅遊
8/10
Brenda
1 晚旅行
8/10
Amazing staff including Debbie at the bar and Tina and Emily in the dining room all are amazing people.
Stephen
9 晚旅行
4/10
Place needs deep cleaning and repair. Mold smell in hallway that is unbearable. Rooms need deep cleaning. Under nightstand and on rear wall baseboard it hadn’t been cleaned in months. Tub had been repaired and was missing pieces. Terrible stay. Staff was extremely rude and unprofessional. Made you feel they were doing you a favor. Only thing it has is great location for the beach.
edwin
3 晚家庭旅遊
8/10
Hotel staff were very helpful, pleasant, and courteous. Hotel is dated and in need of some repairs/upgrades but was comfortable enough for myself and my little one. The offered amenities were a plus too.
Vonielle
2 晚家庭旅遊
10/10
Mohamed
1 晚旅行
8/10
We had a great time! Spent the 4th of July here. It was nice to not have to worry about traffic and beach parking! Watched the boat races from our balcony. 5 minute walk to St Armands. Complimentary cold bottled water was nice. Hotel staff was very nice, everyone we encountered was professional and helpful. We would stay here again and will recommend to our out of state family!
Shannon
5 晚家庭旅遊
4/10
Dirty, bugs (cockroaches), old, need repairs, water smelled like sewage, hallways stunk (musky), staff was not engaged in their job, breakfast was horrible. Rooms were small. Don’t recommend at all. Not worth the money. Don’t make the same mistake I did.
James
3 晚家庭旅遊
10/10
Thanks
Leoirick
1 晚家庭旅遊
10/10
Staff was so friendly and helpful! Room was clean and the view of the gulf was amazing!