我是否可以免費取消主門東塞拉拉貢飯店和套房的預訂並收到全額退款？

可以，主門東塞拉拉貢飯店和套房在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

主門東塞拉拉貢飯店和套房是否有游泳池？

是的，住宿提供2 座室外游泳池和兒童游泳池。

主門東塞拉拉貢飯店和套房是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物，但可以攜帶服務性動物。

主門東塞拉拉貢飯店和套房是否提供停車位？

是的，住宿提供免費自助停車服務。住宿提供路外停車位。

主門東塞拉拉貢飯店和套房入住登記和退房的時間為？

入住登記開始時間：16:00；入住登記結束時間：任何時間。退房時間為 11:00。

主門東塞拉拉貢飯店和套房和附近有什麼好看好玩的？

您可以在住宿附設的高爾夫球場上練習揮桿技巧。住宿還有提供其他娛樂活動，例如籃球和排球。在浴缸泡澡放鬆身心，或享用其他設施服務，例如2 座室外游泳池和蒸氣室。主門東塞拉拉貢飯店和套房還具備遊戲間、野餐區以及花園。

主門東塞拉拉貢飯店和套房附近的環境怎麼樣？

從主門東塞拉拉貢飯店和套房走路只要 4 分鐘就可以到古鎮，另外走 6 分鐘還可以到美國趣味中心主題樂園。大家都說這間飯店式公寓的位置非常方便。

主門東塞拉拉貢飯店和套房住宿資訊、相片和旅客評語

2/10 不太好

2025 年 5 月 14 日

Listanich，2 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 5 月 3 日

Disappointed

I’ve stay couple of times at Seralago. When it comes to convenience it’s close to Old town but during the years it’s been outdated. They need to either renovate it or close it.

Dorca，2 晚商務旅行

Hotels.com 真實旅客評語

4/10 一般般

2025 年 4 月 22 日

Lorlly，1 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 4 月 3 日

Nice

Elena，1 晚家庭旅遊

Expedia 真實旅客評語

2/10 不太好

2025 年 4 月 2 日

So dirty. Bedbugs. Smell like pee. Everything is old. The toilet had to raise the lid to lower the water. The deteriorated bathtub. The dirty beds with bedbugs. My body itched. They should close forever or remodel it from 0 because they need everything new

Jen，3 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 3 月 28 日

Marilyn，3 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 3 月 28 日

The hotel has not been updated the suite that I had the living room ac did not work the door was getting stuck the refrigerator is super small for a large family. This are some of the things. I remember when it was an awesome place to stay but they have let this place go down and no renovations have been done at all.

Maria，2 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 3 月 28 日

Glorimarie，1 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 3 月 25 日

Staff not actually helpful. Amenities were basically closed down. After waiting for sometime for my pool view room, they were putting us in a room facing a defunct pool. After complaining , we were given a room that was far from feeling clean. Property was litered with garbage and it appeared that some were living there.

Marianne，2 晚旅行

Orbitz 真實旅客評語

10/10 好極了

2025 年 3 月 25 日

Felix，1 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 3 月 24 日

When they say you get what you paid for this is the perfect example. The staff in the front were very polite and very nice, but the room was awful. The door was banged up. Felt like anybody could break in at any time. The bathroom was falling apart. It was dirty behind the toilet was falling apart at least they had toilet paper. The floors were dirty. The microwave was dirty. The fridge was dirty and rusted. Everything was rusted in there. The walls were gross yellow, like it was the smoking room before or still The beds were sketchy did search for bedbugs immediately, but did not have any that we could see The TV barely worked. It flickered in and out the outlets wouldn't keep anything plugged in the base boys were peeling off, and you could see rest and nasty mess behind it the bed skirts were ripped stained, and gross. The doors were stained and gross. There was trash around the premises of the hotel inside the resort we barely stayed in the room because we were out mostly thank goodness, but even taking a shower in there you still felt dirty afterwards. Do not recommend at all. There's more to say, but these really probably have said it all

Roxana，3 晚浪漫之旅

Expedia 真實旅客評語

2/10 不太好

2025 年 3 月 24 日

This property is closing . They have completely let go and stopped cleaning. We had 2 dirat rooms. We were booked jnto the wrong room at firat we booked the kid suit. We went into a room with 2 beds. We were told thats all that was available. The room had blood on the sheets and trash all over the floor. We called the desk and were told if we wanted housekeeping we needed to book 24 hours prior. Like .... we juat checked in. They said there was nothing they could do that night to come back tomorrow. Went back went to a new room this room was also dirty and the air conditioner leaked the entire room was soaking wrt out entire stay. They sent maintenance he came in with a hammer and was like yeah theres nothing i can do the hotels closing and they wont allow me to fix it. Then the fridge froze all of our food and medications. Ruining over a hundred dollars worth of food and thousands in medication . When we checked out the guy was pretty much like im sorry that happened but theres nothing i can do at this point

amanda，5 晚家庭旅遊

Expedia 真實旅客評語

4/10 一般般

2025 年 3 月 24 日

Need improvement on entire property

Shakiem，3 晚家庭旅遊

Expedia 真實旅客評語

2/10 不太好

2025 年 3 月 24 日

I lost my things in the room, but the hotel has no solution.

Yujia，5 晚旅行

Expedia 真實旅客評語

2/10 不太好

2025 年 3 月 24 日

Jessica，1 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 3 月 23 日

The rooms were dirty . You have to call 24 hours ahead for house keeping . I had no tissue asked them they said they don’t have I had to buy my own . The room phone and heating system didn’t work there was no hot water . My room door was broken . Only one pool is open . Someone threw up in the pool during my stay I alerted them and they didn’t shut the pool to clean they kept letting people in . There is no breakfast like the website says . Hotel staff very rude and nasty .

Samantha，3 晚家庭旅遊

Expedia 真實旅客評語

2/10 不太好

2025 年 3 月 23 日

I’m checking out asap this place is disgusting I can’t sleep here with my kids it’s absolutely dirty the microwave don’t work I called to fix it they haven’t came I want my money back I never been at a place so dirty and itchy just sitting on the bed YUCK

Anamia，1 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 3 月 22 日

Randown

Needs to be remodeled alot of not working

roger，9 晚家庭旅遊

Hotels.com 真實旅客評語

2/10 不太好

2025 年 3 月 22 日

Horrible hotel now not a resort

Very run down condition, charge resort fees & this is far from a resort No working hot tubs 1 out of 2 pools working No maid service Had to ask for clean towels & hard to get wash clothes, no garbage pick up Overall experience was horrible

christy，1 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2025 年 3 月 21 日

acassia baker，3 晚家庭旅遊

Hotels.com 真實旅客評語

2/10 不太好

2025 年 3 月 19 日

Room smelled of mold that I’m severely allergic to

Kimberly，1 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 3 月 18 日

I use to stay here all the time. The hotel is closing and there is nobody in housekeeping. The staff that are still working are friendly. Restaurant and store are closed. Bar is closed. Front pool only pool open. Couple more days and it will permanently be closed.

Patricia，3 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 3 月 18 日

MARIA，6 晚旅行

Travelocity 真實旅客評語

2/10 不太好

2025 年 3 月 16 日

Darshanee，3 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 3 月 15 日

Not the best, not the worst

Tristan，2 晚旅行

Expedia 真實旅客評語

主門東塞拉拉貢飯店和套房

Seralago Hotel and Suites Main Gate East

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