I traveled to Arkansas for a dance competition for my granddaughter. How you respond to your customers is very important no matter the services. Upon checking in the gentleman at the desk was not friendly at all he was the older of the 2 that I delt with…I originally purchased 1 room and upon entering it was okay except for the sink was dirty but I carry cleaning supplies so I looked over it…I selected comfortable ONLY because the beds were. Upon returning back after the competition other family members decided to stay so I purchased the adjacent-joining room upon open the connection door to birth rooms the small amount of floor was so nasty-a spoon-so much dirt and even cereal. The toilet had dried feces on the side of the bowl. Yes I do have my own bag of stuff I use wherever I go even at 5star hotels but that was to much! The walls had so many different type of stains that we never used that bathroom again.
SHATEKIA
SHATEKIA,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 23 日
Very friendly guy at front desk! Clean and quiet place.
Michael
Michael,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 16 日
Edward
Edward,3 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 11 日
Bed was dirty
Trying not to give a refund for the second night even though we checked out and did not stay there.
Pictures online are not the same as in person.
Matt
Matt,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 10 日
Shawn
Shawn,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 7 日
It was nasty? Things were broken, unclean and scary
Ellis
Ellis,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 1 日
Laura
Laura,2 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 31 日
The worst hotel I’ve ever stayed in!!!!
The room smelled moldy. The lobby of the hotel had a device that hung
On the wall continuously spraying some type of room freshening spray that smelled awful! The bathtub was dirty and so was the floor in the bathroom!! The mattress was too big for the bed frame so it hung over the box springs on one side of the bed. Also the bed comforter was stained and looked dirty! The air in the room was blowing slightly cool air while on the lowest temperature, I called the front desk and they sent someone to fix it. ( the guy unplugged the unit from the wall and plugged it back in and it worked as it should afterwards.) The place is rundown and disgusting!
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 31 日
Ok to stay
Just an over night stay. On my way to Memphis. Bed sheets were rough. No blow dryer. But overall I would recommend.
NICHOLAS
NICHOLAS,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 31 日
Horrible!!
The pictures of this hotel is no where close to what this place looks like. Very dated and dirty. There was people doing drugs in the halls and running from to room slamming doors all night long. Can’t call the front desk because the phone doesn’t work and they close the elevator down from dusk til dawn (probably because they don’t want people OD’ing in it). I was there with small children and it was the most sleepless and terrifying stay I have ever had. The room itself was dirty (the was blood on the roll down shades for the window). This place should be ashamed of the pictures it uploaded here to get people to stay. It’s a slum and the front desk gentleman is entirely less than friendly. Never again would I stay- and these 10/10 star reviews are fake. No one would rate this place as that.
Gordon
Gordon,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 24 日
Aniyah
Aniyah,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 19 日
Hee Jin
Hee Jin,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 11 日
Very nicde staff very nice property
Anthony
Anthony,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 24 日
The stay was fine. There was humidity damage in the room. The customer service was terrible. They charged us the temporary service charge but has failed to refund it and it has been 20+ days
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 24 日
Devonna
Devonna,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 2 月 20 日
Took my money didnt even stay
Jarrod
Jarrod,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 15 日
Christopher
Christopher,1 晚旅行
Travelocity 真實旅客評語
4/10 一般般
2025 年 1 月 26 日
I will never return. upon arrival they tried to charge me a $50 security charge. I have no idea why or for what. there was a hole in the bathroom wall, another bad repair job in the bathroom, possible black mold and jouges in the walls of the elevator
James S.
James S.,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 3 日
Clean and comfortable room, nice breakfast, friendly staff. Would stay again.