I love my room and the location of this hotel, especially for work at the UN. However, without room service, laundry & dry cleaning and a decent offering of food and beverages to take to the room, it is always a challenging stay. The hotel had a swimming pool which was one of the best in NYC, but you no longer offer it. Why? Your staff is wonderful, friendly and so very helpful however without these service emenities to help us when the days are very long, staying here for two weeks is a challenge. Can you please bring back these services?