I have stayed at this hotel multiple times, and has been good. This visit not. Because of the freezing temps for multiple days, they should have had deicer in the breeze way and parking lot. Not on the night I was there. I walked out to go to dinner, slipped and fell.
Something popped in my hamstring, and I couldn’t get up. I was in the view of the front desk. Finally a door dash guy came and helped me. Needless to say, I was in tremendous pain, and had to go to the urgent care. Possible tear or fracture. Still do know. That night 5 trains passed thru honking horns. With that and the pain, not much sleep. Spoke with the general manager the next morning about the fall, and lack of deicer, All he told me was that he was sorry to hear I fell. Nothing else. Will not stay there again.