I had 10 rooms, paid for 2 nights for two rooms so when they arrived early next day they would be able to get right in to their room. Called hotel night before they assured me
no problem since I paid for two nights, they would be able to have early check in, but when they arrived around 9:00 am, they were told and would not let them in their room even though it was paid for. NEVER AGAIN
ROGER
ROGER,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 7 日
Linwood
Linwood,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 5 日
Pete
Pete,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 5 日
George
George,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 4 日
Terrible service
Started at check-in on a Saturday night at 7pm having only one person working the desk with 13-14 people in line. No internet in my room and the desk guy told me I was doing it wrong 4 times and said he couldn’t help me. I stay in hotels 1-2 weeks a month, I know how to login to the internet. It kept saying that I didn’t exist in tha system even tho he could find me. I had to call from my phone bc my room phone didn’t work. The dinner I ordered down at the bar was undercooked and the desert was melted by the time I got it, not to mention that I just gave up on waiting for the coffee I ordered.
Very disappointed at the lack of service and convenience from a Hotel of that star level.
Eric
Eric,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 27 日
Amanda
Amanda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 22 日
Charles
Charles,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 18 日
Danielle
Danielle,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 13 日
DasChelle Addison
DasChelle Addison,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 8 日
Nikhil
Nikhil,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 7 日
Laura
Laura,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 31 日
Sean
Sean,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 16 日
Aaron
Aaron,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 13 日
Anthony
Anthony,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 9 日
ELIZABETH
ELIZABETH,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 9 日
Thomas
Thomas,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 3 日
Kimberly
Kimberly,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 3 日
Kiffani
Kiffani,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 20 日
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 2 月 12 日
I booked the room the same time as friend staying there and she got the same booking for significantly less. I tried to speak to mgmt and also customer service and no one would price match which I think is unfair. I have stayed at this hotel for the last 7 years in a row and I feel unfortunately, I may have to look elsewhere this year due to the company being unwilling to price match.