There doesn't have a fridge in the room. Internet need pay 20 dollars per day ! Bed doesn't comfortab, not enough soft and not enough hard. That make my back hurt. We saw a cockroach when we eating breakfast in the restaurant. That is crazy !
Bin
Bin,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2022年2月17日
wonderful service, clean room!
Julia
Julia,19 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月26日
Ling
Ling,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月21日
Reception staff unfriendly, not even a smile on check in and check out. And charge $6 per bag when leaving luggage in their bag check storage.
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月20日
Go Elsewhere
I was in town for a convention being held at the hotel. We arrived at 3:30 as check in was 4:00 assuming there would be a wait. We waited TWO HOURS on a line to check in and others that arrived later waited more than that! The hotel manager on duty had one person checking CUSTOMERS in and four others just standing around doing nothing. She made NO attempt to rectify the situation and had the AUDACITY to laugh in the face of people that complained and were paying to be there. There was still a two hour line at 9:30pm. The offered a free bottled water to people online. WOW. I did feel terrible to the poor woman that was the only one actually working while her manager pranced around being unhelpful and unapologetic. When we finally received our room, it was fine a little dated. There were rips in the sheets and the room was dusty. The bed was comfortable however, the housekeeper did not come to clean my room at all over my two night stay. Didn’t even pick up the trash that people on the floor left in the hall which I’m assuming they did because no one came to clean the room. Additionally if you don’t book direct, they charge you a daily resort credit per day to force you to spend money. Ifeel terrible for the convention as they have loyally supported this hotel for years and the hotel was completely apathic. If we are forced to return to that hotel next year, I will stay elsewhere. There are many options in the area. This is the absolute bottom of the barrel.
Tara
Tara,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月19日
Stay was fine. Check in and operations was lacking
The check in process on Friday evening was 3 hours long. I stood in a line for 3 hours. There was only 1.5 attendees in a night where the hotel was sold out and had majority of the rooms checking in on Friday.
I also was given a $30 credit per day to use at any of the dining spots onsite, including the gift shop but the attendant at the gift shop did not honor this.
This hotel also does not offer mobile check-in and it would be best for the Marriott to not allow for mobile checkin if the hotel itself does not participate in mobile check-in
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月19日
Disappointing
4 hour standing in line to check in
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月19日
2 hour check in
2 hours to check in
Jaime
Jaime,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月19日
selçukhan
selçukhan,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月19日
Soo good
Marymar
Marymar,3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月18日
Waited 2+ hrs to get checked in. Ridiculous....
Katie
Katie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月17日
ALFRED
ALFRED,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月12日
CARMEM A
CARMEM A,8 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
Daniel
Daniel,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月11日
Allen
Allen,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月9日
Renata
Renata,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月9日
Amazing post holiday visit
The staff was incredibly friendly and helpful. Check-in was ready early when we got there. They held our bags on check-out day for a very small bag fee so we could go around the city with no bags. We had a wonderful time visiting NYC seeing a show and the Statue of Liberty.
Danielle
Danielle,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月8日
Já foi bom.
Reservei um quarto com duas camas de casal, mas as camas eram bem menores que o tamanho divulgado no site. Até meus filhos pequenos tiveram dificuldade para dormir.
Outro ponto que fui obrigado a contribuir com 30 dólares por noite no cartão de crédito e se eu não usar esse valor nos serviços do hotel, não é devolvido.