Hotel was nice but not anything special for the price you pay. The amenities are minimal your still paying for everything on the side. The set up of the hotel and parking garage are beyond confusing. Convenience of location is the best thing going for this hotel.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 15 日
Charges to my account four days after bal was paid
Lady at the front desk mentioned free parking in the parking garage so I moved my vehicle from valet to the parking garage. Checked out on Sunday the 10th and was charged for room at the correct price that I agreed too. Then four days later they tried to run my card for an additional charge of $30 for parking on Thursday the 14th without calling or even warning me. When I called and talked to the manager I was friendly and advised her of what happened and her response after a 32 second hold was “the girl that checked you in said she doesn’t tell people that”. I asked if she had cameras and she said yes, I then asked if she could watch it and she will know the truth and her response at that time it “I do t know if they have audio”. First off I would have no problem paying the charge if it was something that I just assumed or was misunderstanding her about, but that’s not the case! I literally had our parking taken care of and moved because she told us about a free perk with the room and even showed us a picture of how to use the keycard for free parking. Then when I asked the manager why they tried to run my card on Thursday after we had already been charged for everything on Sunday…. She said it was a system issue and they did on audit on Wednesday and realized they hadn’t charged multiple visitors for parking so they decided to just charge them with no warning 4 days later because there system issues!?!? In the business of hospitality, that is not it!!
Brett
Brett,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 14 日
Deanna
Deanna,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 30 日
Adam
Adam,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 21 日
Brant
Brant,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 9 日
Amazing location and staff ... but ...
Amazing location (near free KC street car beginning/end). My second time staying at this hotel (because of staff and location). Both times there were lots of noises and flashing lights (fire alarm related). Very hard to enjoy the lovely beds.
Dorothy
Dorothy,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 8 日
Doug
Doug,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 5 日
Jesse
Jesse,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 5 日
Great Location but Okay Stay
Property was ideally located but had issues with the following:
Internet was not free and when we tried to upgrade the system wouldn’t accept and the guest services was unable to fix or provide solution. Refrigerator was not working and barely kept the drinks cold. The sink drain was clogged and very slow to drain. A/c was fixed and slow to cool down the room. No body wash after 2 showers. Lack of direction to get out of garage and I was charged 3x for one knight of stay. When I checked out, the women working the front desk around 8:00am was moody and not pleasant.
Jody
Jody,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 2 日
Great hotel in convenient location
This is a very nice hotel in a great, convenient location
Aaron
Aaron,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 24 日
Brandon
Brandon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
Great place for a quick night away! Nice pool area, great staff. Wasn’t wanting to spend as much as I did but was well worth it!
jennifer
jennifer,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 28 日
Charlie
Charlie,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 27 日
Great location, just very dated. Close to Union Station, Power and Light District, and WWI museum. Love the location just needs a host of updates.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 23 日
Scott
Scott,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 22 日
The hotel needs updated. When you get off the elevator, you can smell mildew. The bathrooms definitely need updating. For the price you pay could be nicer. But the rooms were clean and the service was excellent. We’d stay there again.
Susan
Susan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 21 日
My only downside to this property is being forced to pay for parking. I personally don’t mind it, but there was zero option for street parking for those who don’t want to pay.. I stay at a lot of hotels, Some parking options and some only one option. For families that are traveling sometimes it’s nice to save a couple bucks by having a street parking option. But this hotel has no street parking so forced to pay 30 bucks for 40 bucks for valet, which is not considering other cities.. but, It sucks to get charged for parking at a place that you’re staying because it seems like you’re being tricked into paying more money for your stay. Why not just say that the hotel room cost $40 more than it did.. I feel like it’s a way of tricking you into thinking that the room is cheaper than it actually is.. 350 bucks is not expensive but it’s also not cheap. I feel like you should be able to park there for free with that cost.
Emanuel
Emanuel,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 19 日
Great staff and great food. Really convenient for Union Station
JOHN
JOHN,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 18 日
PHILIP
PHILIP,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 29 日
Tabatha
Tabatha,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 20 日
Best place to stay in Kansas City!
Jackie
Jackie,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 19 日
Xmas getaway
Stayed here for the Hallmark Christmas Experience. We had a great time . The hotel was very clean and bed was comfy .
Paola
Paola,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 14 日
Not luxury!!!
Definitely not worth the price... not luxury. Dirty carpets... outdated decor ... pool and hot tub chemicals off/closed... both were debris filled. Very disappointed in front desk management leadership and training of employees. Hotel in general, was unaccommodating. Don't waste your money!