Nice stay. Clean room. Friendly staff. Josiah is a sweetheart. He has great customer service. I did absolutely hate the parking situation but its not bad enough to give the hotel any less than 5 stars.
Jasmin
Jasmin,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 15 日
Nice hotel, very dangerous outside of the hotel due to the local drug and homeless population. I’d recommend vacuuming under mattress and behind beds. Nice breakfast and coffee, good location but Florence is slowly rebuilding with several nice places to eat.
真實旅客
4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Nice room cold ac comfy bed very clean great staff
Michael
Michael,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
A Good Stay
Staff was knowledgeable, helpful and courteous. Room was clean and I have no complaints.
A Maria
A Maria,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 1 日
Thomas
Thomas,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 1 日
eli
eli,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 27 日
Jeremiah
Jeremiah,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 26 日
Didem
Didem,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
Robin
Robin,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
Elizabeth
Elizabeth,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Would stay again
Check in was fast and easy. The Hotel Lobby was clean and had a lounge and bar inside. We did not use the pool but there is one on the premises. The rooms were clean and well maintained. Bathroom was clean and fully stocked. Only thing I did not like was the parking. You have to drive down an alley away from the hotel to get into the parking lot. Would stay again if in Florence.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 20 日
Not worth almost $200 a night
Beds were terrible, spider on one of the beds, stained sheets on the other. Went down for breakfast at 9:00 the next morning (breakfast until 9:30) and there were no clean glasses, silverware or bowls. Asked the front desk person (who was the only staff person on the floor) and she stated that they knew and were being washed but tha she would text the kitchen staff to let them know. No estimation on time to having clean dishes…so we ultimately just went back to the room and checked out.
Jessica
Jessica,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
Bet choice downtown Florence
I happened upon this hotel after needing to check out of the “ nicer “ hotel next door that had mold growing on the walls. I found this Hyatt to be clean and staffed with delightful people.
Alcora
Alcora,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 13 日
Hiromi
Hiromi,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
Jeff
Jeff,6 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 5 日
All BAD
the king bed was a queen we paid for a king the room that was given was a prison view of nothing but a white wall they did not service our room until we asked we had to sit trash and dirty towels outside room door the breakfast was horrible no taste the bun toaster did not work out of plates and glasses definitely not worth the price wish I could get my money back but bathroom sink drain clogged crack in shower wall
Darrissa
Darrissa,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 1 日
Disappointed
After a long day of travel up north from Florida in terrible traffic, we checked in around midnight only to be disappointed when we got to our room to find one king bed and a sofa. We booked 2 queen beds for our family and not all of us could sleep comfortably in a king size bed. I voiced my concerns about the room to the receptionist and he was kind to come up to help set up the pull out couch with extra linens and provide my husband with a pillow. Regardless of the hospitality from the staff, I was not satisfied with the booking.
Claudia
Claudia,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 30 日
Excellent location friendly staff
sandeep
sandeep,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
Perfect for a family visit
King suite room with sleep sofa was very spacious. Hotel is in a quiet area with very little traffic, which makes across the street parking perfectly convenient. Breakfast was much better than average.
Tamara
Tamara,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 24 日
Business trip
The hotel itself was very nice. However, the restaurant which is part of the bar was terrible. They were out of most items on the menu and the items they did have seem to come out very quickly from a microwave. Other than that it would’ve been a perfect day.
john
john,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 18 日
We enjoyed our stay.
Wanda
Wanda,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 15 日
Slept well. Good room for the price, but started to have some serious wear and pool was a little bit dirty. A few minor things broken in the room. Breakfast was ok! Thanks for a good stay
Mattias
Mattias,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
Amazing stay, very clean and comfortable room with amazingly soft beds!