I have been here several times and unfortunately Expedia booked me in a room facing trees and a building imstead of what I asked for. Also, 2 days in a row several times a day I requested towels for my room and did not receive any. Luckily I brought some OF My own.
Patrice
Patrice,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年9月8日
What I didn’t like was the false advertisement by Expedia placing me in Ocean Dunes instead of Sand Dunes. My room was suppose to be an oceanview but instead I was facing trees and a building on the 2nd floor.
Patrice
Patrice,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月11日
My stay was great in a wonderful location not far from all amenities. The children enjoyed the water park where we spent over 4hrs. I would definitely recommend. Oh and the pizza was great.
Kenya
Kenya,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年6月28日
Andrew
Andrew,1 晚旅行
Orbitz 真實旅客評語
2/10 不太好
2024年6月10日
We have travel here. Couple time but. This Time is thw wost time.
The room is drity the floor was no clean completely drity . the check was the worst . We check in with 2 separate room and they. Try to trick us only give us 1. Room. For. 10 people in 1 room with 2 bed . That a messup that they did there . And. They try to blame it. On Expedia. That. We have to call back and wait. . When we book the room they should have know . We wont be back. !
Hien
Hien,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年6月9日
Easy check in
Armatha
Armatha,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年5月30日
SAMANTHA
SAMANTHA,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年5月27日
The property needs a SERIOUS UPGRADE. The building, rooms, fixtures, equipment is really old and the management needs to upgrade the rooms. Especially the carpet, paint, stairs etc. overall experience was average. The Waterpark and Pool are good though and the service is reasonable.
Dushyant
Dushyant,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年5月13日
Everything was amazing
Christopher
Christopher,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年5月3日
False advertising ! I booked a two bedroom villa, which i assumed it would be one big apartment style set up with two rooms. Instead what i got was basically two separate hotel rooms! I traveled with my 4 year old twin daughters, imagine the anxiety of thinking they are in a whole other hotel room! To worsen the situation the main door that leads you the hotel rooms did not lock. I went right over to the front desk where the manager on duty was Steve. I expressed to steve my concerns of how unsafe i felt especially that one of my daughters is autistic and i feared that she would walk right out at night. Steve advised that he would send over someone to fix it. (NOONE SHOWED UP) that night we slept with a chair against the door. The following morning, my husband goes and try's to get some sort of accommodation to this door situation. This is when a rude and unprofessional employee advised my husband that the hotel will not issue any refund or accommodate us in anyway since NOTHING HAPPENED TO MY AUTISTIC DAUGHTER. I AGAIN get in contact with steve and he again advises that some one will be over to fix the door. ( NEVER HAPPENED). Finally on the day of check out we head over to the beach only to return to being locked out at 10:15am! That's when i had enough with this hotel, I called the front desk and demanded that someone walks over a key. I finally reached a manager that advised that she would put in a request for a refund, but that expedia will have to issue it.
stacy
stacy,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年3月30日
My stay was nice as always. The pools were not very clean though. Everything else was okay
Christen
Christen,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年3月30日
Great stay and easy check in.
Ashley
Ashley,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年3月18日
Sand Dunes stay
I loved this place I will definitely come back. It was amazing. It was closed to everything. Many pools to choose from, the beach right behind the buildings. Good for any type of family.
Randi
Randi,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年2月18日
Shabana
Shabana,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年1月1日
Jose
Jose,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年12月21日
maxie
maxie,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年11月17日
Marcea
Expedia 真實旅客評語
2/10 不太好
2023年9月18日
The stay here was unacceptable. Do not spend your money here because it is not worth it. The place is dirty, the apartment has dead and live roaches, the beds are old and in addition we only had access to a small pool. Nothing like the picture showing this hotel. We pay a lot of money to just be in a tiny pool. And awful service. Do not waste your money here. I would not recommend it.
Rocio
Rocio,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年9月18日
When i see the smiles from my kids faces and the sound of laughter, I know it was great choice for our last summer vacation!!
kendra
kendra,2 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2023年9月13日
Ruth
Ruth,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023年9月10日
Rickie
Rickie,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2023年9月8日
very dirty indoor pool and jacuzzi, in need of renovation.
Dim
Dim,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2023年8月29日
Vanessa
Vanessa,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023年8月18日
Some furniture was in poor condition there was a chest of drawers missing one of the drawers that was replaced while my family and I were out without being warned. Bathroom and beds are the exceptions.
Jean
Jean,6 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2023年8月16日
the room i sated in with my family had a bad odor e bought air fresherner nothing helped. It actually cam from the carpet smeeled old sour aand moldy. it wasnt worth what i paid. never again