It was okay. There are probably better hotels in the area at the same price range though.
They give you a $25 credit for their grab-n-go section but don't really explain how to 'check-out' or that tax is not listed in the prices.
The lobby is really small and typically crowded.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
André
André,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月17日
Staff was excellent ! Latisse at the front desk was very professional and friendly. Zack was very polite and helpful !
Layali
Layali,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Great stay in the City
真實旅客
6 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月16日
johan
johan,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月12日
Worlds worse lifts tiny bedrooms
Hotel is in a great location. Rooms are incredibly small as are the beds.We are a family of 4 and wouldnt of coped in the rooms with the two tiny double beds. The hotel sorted us another room so we had the additional expense of another room but was worth it to be comfortable (we were there for 6 nights). Hotel lifts really let this hotel down terrible doesnt describe!. The lift situation is made worse by the fact 1 of the 3 lifts is roped off on an evening for the roof top bar. I find this poor beyond belief that they prioritise non guests that are spending a few dollars on cocktails rather than having all the lifts for all guests especially the ones that have paid thousands to stay. Lastly we have been home over a week and we are still waiting the deposit back for our rooms. I have emailed the hotel manager about this 4 days ago and have had no response. If you want a budget hotel in a good location and dont mind waiting 10 mins for a lift to arrive then id highly recommend, if not there are loads of other hotels in the same area
Simon
Simon,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
Prisvärt och bra hotell
Väldigt trevligt hotel, bra personal, perfekt läge nära tunnelbana och Times Square, trevlig skybar med jättebra utsikt, bra pris
Mats
Mats,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月9日
Great little boutique
It’s an amazingly nice boutique hotel near port authority. Very convenient location to take the subway and walk to the Times Square.
Thomas
Thomas,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月8日
Great location, clean and updated. Great rooms and comfortable beds. Highly recommend
Jodie
Jodie,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月3日
Très bien
Très bien placé
Bruyant (pas de double vitrage)
Très bon service
Cadeaux de bienvenue appréciés
Propre
Chambre petite
Nathalie
Nathalie,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月2日
Full of large tour groups
Aliz Times Square primarily caters to large tour groups, but the staff seems unprepared to handle them. The small lobby becomes so crowded that getting in or out of the building is difficult. This is further complicated by non-guests who line up to take the elevator to the 40th-floor lounge in the evening. Only two of the three elevators were working during part of my stay, and the whole situation felt very unsafe to me.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月31日
Excellent
It was so amazing. The staff was so welcoming and kind. Shout out to Brandon who helped us plan a little birthday. We are very grateful for this experience, our view was amazing and again, the staff made our stay even better
Merita
Merita,6 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月29日
Good but start in restaurants and bars were really grumpy… not the welcome you want
Bruce
Bruce,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月27日
Callam
Callam,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月24日
Last Hotels.com visit here or elsewhere
Check in was lousy. From out of town, but forced to wait an hour to get our room. The into 4th floor room on floor with no other occupants, looking out to see only a garage or storage building. And into a drab, antiseptic room with NO written info about hotel amenities, services or policies. Disgusting!!!
Thomas
Thomas,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月23日
mike
mike,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月21日
Andy
Andy,4 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月20日
Awful…
One of the worst hotel stays ive ever had. We were told a month in advance that we’d at least have rooms on the same floor - didn’t happen. Rooms were 16 floors apart. Huge problem. Was told I’d get a call from management, still waiting on that call 3 days later. Elevators are pretty much a death trap, the majority of the stay 2 out of 3 of them were broken. Someone got stuck in one of the elevators for over an hour. You cannot go up in floors in the elevator - so when they separate your family 16 floors, you have to ride all the way down - which takes a minimum of 10 minutes…to then go back up. Place was just awful. Staff is useless and unhelpful. Don’t stay here, find somewhere else. You’ll save yourself major headaches.
Rick
Rick,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月20日
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
leslie
leslie,3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月11日
Horrible hotel worst service ever.
The lack of customer service and/or care for the guests was the worst in my 35 years of traveling to New York. This hotel was utterly not to be believed in lack of concern for the guest, the food was horrible, the staff was downright rude and dismissive, and I will never be staying here ever again, as a result. Zero out of 10 rating.