4/10 一般般
2025年1月23日
Roaches in their Room & not a quick walk to the be
They had roaches in their room, 1 was stuck in the map on the door & we killed 5 more on the floors. We didn't feel safe leaving our luggages open. We paid for family of 5 correctly on hotels.com & then they made us pay more & the differences of adult price for our 17 years old child vs accommodating/waiving the extra fees with their infested room 31133 & us paying correctly on hotels.com. We paid over $800 for that night. Not worth it, not an easy walk to the beach, everything is far. Staff were not accommodating or kind. Food was ok. The resort on the outside looks grand & beautiful & tailored for kids & family but didn't give our family a great experiences.
khoa
khoa,1 晚家庭旅遊
Hotels.com 真實旅客評語