Would stay again! A little dated but it was a clean room and had easy access to all the attractions with just a short drive.
Lawrence
Lawrence,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Amazing, very clean ,comfortable, a beautiful place and Amazing scenery
Anita
Anita,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Stephanie
Stephanie,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月20日
Gatlinburg stay
Room and bed were okay. The hotel needs to re-paint. Tons of missing paint (chips). Some cob webs hanging from the ceiling.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月20日
John
John,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月18日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
It was our 25th anniversary and have never been to Gatlinburg. The trip was amazing and will definitely be going back maybe in Fall!
James
James,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
My new Hotel of Choice
Everyone was exceptionally nice!
Bobby
Bobby,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月16日
Good for the price!!!
The room is s not sound-proof. The tub floor was cracked and there is black mold overhead. Theres a large sunken spot in front of the vanity...room 273. The floors are very dark laminate; no carpet, which is good. Lighter laminate would give some light to the very dark room. Room was quiet large. Lamps have to be plugged and unplugged to turn on and off because the screw-on button is missing. There was no place to hang dress shirts or dresses with a hanger. Place was convenient and staff was very friendly. Easily accessible. The stream outside our room was nice with the deck.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Gatlinburg stay
The front desk staff was very helpful and friendly. The bed was comfortable. The whole stay was wonderful.
Cherlyn
Cherlyn,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月16日
Building is older and very dated, dust could be seen around table legs and furniture feet on the carpet, the bath vent was almost completely stopped up with lint and dust. The elevator smelled of raw bleach heavily all weekend. The river was a nice touch off the balcony.
Robert W
Robert W,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月12日
The room had a balcony with a pretty view of a river. The room is nice and clean. Check in staff very friendly. Check out staff not so friendly. Parking is horrible. Continental breakfast was awful. Price was good for off season.
Raymond
Raymond,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月10日
Short but nice stay
The staff is so nice there! It was a short stay for us but comfy and cozy. The TV remote would not work and the lighting was dim but overall pretty safe with minimal issues
Jenny
Jenny,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月9日
Dec 2024
The check in area is in a separate building, then you need to drive down the hill to get to your rooms. Rooms were okay, pretty dark even with the lights on. You have to buy firewood for the fireplace in your room, breakfast is served in a different building as well. Outside pool and hot tub looked like they hadn’t been cleaned in sometime. Family would have definately used the hot tub if it was cleaned.
Becky
Becky,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月9日
Disappointed overall
I initially booked this room because the reviews talked about how great the breakfast was. I was real disappointed to find that all they had was cereal and rubbery pancakes. I could have saved myself the money a booked a place that did not offer free breakfast. The comforter smelled like a wet dog, had laid on it, and the front door had a gap to the floor allowing cold air to seep through making it very difficult to keep the room at a balanced temp.
The hotel, however, had a nice flowing river in the back, quiet location, and not far of a walk to downtown.
Veronica
Veronica,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月8日
I’ve had better.
Faucet in bathroom dripped. Only good thing about that was when the furnace kicked in it sounded like a freight train so it drowned the sound of the dripping out. Our house keeping did not make bed on second night. Not sure if that was because we left no tip in provided envelope after first night. Fireplace was nice but firewood was expensive at the hotel.
Douglas
Douglas,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
Great!
Great size room! Clean, nice fireplace and balcony with good river (brooke) view. Highly recommend this place. The staff in the office at check in was super sweet! Thank you for a great stay!
Gretchen
Gretchen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
Great place for the price.
The room was clean and updated bathroom. Bed was comfortable.
Free continental breakfast, pancakes biscuits and gravy, cereal, toast, bagels, yogurt, fresh apples. Coffee, orange juice,bottle water.
For the money a great find.
Lynda
Lynda,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
Spacious rooms
Enjoyed the stay in this spacious room. Staff was friendly at check in and check out. Would recommend this place to stay.
Tony
Tony,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
Kim
Kim,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Mike
Mike,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月2日
James
James,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Love Brookside Resort, So will you!
We love staying at Brookside every year. Sux yrs now. Very friendly, very accommodating, it makes the entire trip a joy. We go in Nov before Thanksgiving, all the Christmas lights and atmosphere all over, magical.
We enjoy building a fire and relaxing. Step out on your patio and the beautiful creek is just below. You should give it a try!
Teresa
Teresa,12 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Was a great place to stay will stay again the staff was friendly and the room was great.