Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
What's nearby
Dubai Palace Casino - 5 min walk - 0.5 km
Plaza Las Americas - 6 min walk - 0.6 km
Plaza 28 - 3 min drive - 2.5 km
Puerto Cancun Marina Town Center - 5 min drive - 4.4 km
Playa Tortugas - 11 min drive - 6.6 km
Getting around
Cancun Intl. Airport (CUN) - 15 min drive
Airport drop-off service
Restaurants
Starbucks - 8 min walk
Boston's Pizza Cancún - 4 min walk
Hooters - 7 min walk
Starbucks - 1 min walk
Toks - 8 min walk
About this property
ibis Cancun Centro
Ibis Cancun Centro puts you just a 5-minute drive from Plaza Las Americas and Plaza 28. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez are within a short drive. Fellow travelers love the helpful staff and nearby shopping.
Languages
English, Spanish
At a glance
Hotel size
190 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 13 children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (MXN 100 per stay)
Covered onsite valet parking (MXN 100 per stay)
Wheelchair-accessible parking on site
Transfers
Airport drop off on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Computer station
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Shopping mall on site
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Onsite venue - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 259 for adults and MXN 130 for children
Airport shuttle service is offered for an extra charge of MXN 500 per vehicle. Maximum occupancy 4
Pets
Pet deposit: MXN 1000 per stay
Pets are allowed for an extra charge of MXN 300 per pet, per night
Parking
Covered self parking costs MXN 100 per stay
Covered valet parking costs MXN 100 per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun
Frequently asked questions
Does ibis Cancun Centro offer free cancellation for a full refund?
Yes, ibis Cancun Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Cancun Centro?
Yes, dogs are welcome. There's a charge of MXN 300 per pet, per night, and there's also a deposit of MXN 1000 per stay.
Is parking offered on site at ibis Cancun Centro?
Yes. Self parking costs MXN 100 per stay. Valet parking costs MXN 100 per stay.
Is airport shuttle service offered by ibis Cancun Centro?
Yes, a shuttle from the hotel to the airport is available. The charge is MXN 500 per vehicle.
What are the check-in and check-out times at ibis Cancun Centro?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at ibis Cancun Centro?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min walk) and Dubai Palace Casino (5-min walk) are both nearby.
Are there restaurants at or near ibis Cancun Centro?
Yes, there's an onsite restaurant that offers Regional cuisine.
What's the area around ibis Cancun Centro like?
Ibis Cancun Centro is a short 6-minute walk from Plaza Las Americas and 5 minutes' walk from Dubai Palace Casino.
ibis Cancun Centro Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
Nov 17, 2024
Jerry Zhaohui
Jerry Zhaohui, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 26, 2024
Verified traveler
3-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 22, 2024
Edouard
Edouard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2024
Andrés
Andrés, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 19, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Muy agradable. El Hotel Ibis Cancún, está ubicado en una zona muy agradable de la Cd. de Cancún.
JORGE ANDRES
JORGE ANDRES, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 24, 2024
Really nice!
Pako
Pako, 2-night trip
Verified Expedia guest review
8/10 Very Good
Aug 14, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 10, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 3, 2024
For the price and area it was a good deal.
Martha
Martha, 1-night trip
Verified Expedia guest review
6/10 Good
Aug 2, 2024
El servicio e instalaciones están bien, sin embargo el colchón y almohadas son terribles, no se puede descansar, deberían de mejorarlas.
Arlette
Arlette, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2024
Sharon
Sharon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 25, 2024
So confortable!
I love it! Was close to everthing! People at the breakfast qas ao friendly! Thank you for everything!
Sandy
Sandy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 24, 2024
Nono
Arash
Arash, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 22, 2024
HECTOR
HECTOR, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 20, 2024
Very small shower and toilets
Timmie
Timmie, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 18, 2024
Carl
Carl, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 9, 2024
Good price and location
Alessandra
Alessandra, 1-night trip
Verified Expedia guest review
2/10 Poor
Jul 8, 2024
Staff not knowledgeable about services didn’t accommodate to our request the receptionist gave us one bed small room uncomfortable
Jorge
Jorge, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 3, 2024
Definitivamente lo recomiendo, cerca de aeropuerto, cerca de plaza comercial donde tienen mucha comida, un pequeño Walmart en el primer piso, valley parking etc
El cuarto es pequeño pero cómodo y tranquilo
Karen
Karen, 1-night family trip
Verified Expedia guest review
6/10 Good
Jul 1, 2024
Do not let them order you a taxi, they have a way of double charging you. Taxi they ordered for me charge me twice and extremely high. Uber was 280 pesos to the airport when i checked, and taxi charge 650 pesos from me. They will ask you to use card for payment and claim it doesn't go through. It showed a different cab company charged you on ur bank history, and they show you their transaction which doesn't have nothing on. I had to go to the atm to pay her 650 pesos. Just so you know, go with cash ONLY!
Habib
Habib, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 1, 2024
Safe clean cozy downtown cancun.
Everything was close by main center downtown cancan, shops,restaurants and theaters uber services are quick to pick you wherever you want to go. Small rooms quite perfect to sleep 😴 beds were good cozy.
Windows well unfortunately you can't open. Has a walmart under wonderful store you can get some quick snacks. No refrigerator in the rooms that a sad they don't have a bucket to put ice so you have to buy a little cooler if you want to. Staff was nice room clean that a plus.safe also to stay they have security so you can enjoy your stay.
Elizabeth
Elizabeth, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 29, 2024
Erick
Erick, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 27, 2024
Yolanda
Yolanda, 2-night trip
Verified Hotels.com guest review
6/10 Good
Jun 22, 2024
There's an odd smell in the room. Like the air conditioner couldn't remove the humidity out of the room.