Aivan superihana hotelli. Kaikki toimi, vahva suositus!
Leo
Leo,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月11日
Excellent
Excellent hotel perfect location
Hans Christian
Hans Christian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月5日
Wonderful Hotel!
This is a wonderful hotel in Bergamo. The staff truly do everything they can to help and assist! Would definitely stay here again!
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月28日
Super Hôtel
Super Hôtel, bien situé. Personnel au top : il pleuvait et on est venu vers notre voiture avec un parapluie afin de nous protéger. On s'est même occupé de garer notre voiture pour nous. Genial
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月26日
Very comfortable hotel
Very comfortable hotel, close to centre. Friendly efficient service and much better than average hotel breakfast. Rooms are individually furnished. Large bathroom with too complicated shower. Would stay again.
anne
anne,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月21日
The staff provided excelente service
Nelly
Nelly,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月8日
Sigrid
Sigrid,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月3日
We have had a wonderful stay at Hotel Petronilla. The room was very nice. It was spacious, clean and comfortable. The staff was excellent. I can’t stress enough how pleasant and helpful the staff was. They went beyond with service. One gentleman (I wish I’d gotten his name) even went out and got Diet Coke for me when he realized that they were out. Breakfast was also very nice in a covered terrace. It was a little bit of a hike to the upper city but not too bad. All in all, I would wholeheartedly recommend this hotel..
Ray
Ray,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月31日
Tout était parfait ! Un personnel au top.
Michaël
Michaël,6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月19日
Hanne
Hanne,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月13日
The staff is absolutely fantastic. Francisco, Rebecca, and Joanne are wonderful hosts. They helped with dinner ideas and reservations, not to mention setting up a great E-Bike tour of Bergamo. The breakfast is very good with a nice patio to sit outside on in the morning. I wouldn’t hesitate to stay there again when I am in the area.
Dennis
Dennis,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月8日
Very well located, excellent customer service and great breakfast. Francesco was extremely helpful
Damian
Damian,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年7月2日
Nydelig hotell, med fantastisk beliggenhet, og deilig frokost ☀️
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月2日
Very nice hotel
Great stay! Nice and friendly staff. Valet parking worked perfect. Very nice room with good ventilation. Quiet and nice area. Breakfast superb. Just book it, Sure you will be satisfied.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年6月20日
Francesco was so lovely, nothing was ever too much. He looked after us with such care. All the staff was so impressive, their attention to detail was superb.
The breakfast was delicious and there was always plenty. We were so delighted with everything and everyone in this fabulous hotel. Highly recommend.
Rita
Rita,5 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年6月17日
Quaint, nicely appointed, wonderful breakfast, infrared sauna, great location, style of rooms is hip and cool, and staff were superb!!
Michael
Michael,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月13日
Excellent welcome .customer service was outstanding .. and a beautiful breakfast .
Thanks for a wonderful stay
Marie
Marie
Marie,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月11日
We loved The Petronilla hotel. Every thing about this place was perfect. Including the best breakfast ever. Eggs cooked to personal choice and presentation was lovely. Great selection of fruit and pastries too. Staff were so friendly particular mention to Rebecca and Joanne who made us feel so welcome. We didn’t get the guys name at breakfast but very helpful too. In a lovely part of Bergamo with plenty shops and restaurants nearby. About a 20 minute walk to Lecco station. We would recommend this hotel.
Olwyn
Olwyn,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年6月10日
Maja
Maja,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年6月9日
Sine
Sine,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年5月23日
Great location in old town Bergamo, walkable to train station (for Naples), bus stops, shopping areas, and numerous restaurants. Very helpful staff, and great buffet breakfast plus made-to-order coffees and eggs. Would happily stay here again. Highly recommended!
Gary
Gary,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年5月19日
Marianne
Marianne,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年4月11日
Extremely disappointed.
I was exceptionally disappointed with the reception department at the hotel. On arrival, we got lots of information and guidance to local places to go see eat etc. We were particularly warned to book a restaurant for Saturday night as the expectation was that the town would be very busy. The hotel staff offered to book on our behalf and we availed of that offer and asked them to book a particular restaurant for 8 o clock . We left it with them and headed off for a day trip. To my utter disappointment I got a phone call at 6.50pm while I was on a train back to go to the restaurant informing me that the only time available was a booking for 6.45 pm . I explained that I could not get there as I was on the train . I asked when was it booked . I was told that morning so I asked was did they not tell me then and I could have cut short my day excursion. No response and passed off as a misunderstanding/ miscommunication etc. It’s quite simple if and I say if it was booked that morning and the only time available was 6.45 pm you’d imagine that you would tell the customer that and let them make a decision on what to do. When I pointed this out I was told that they made a unilateral decision and believed ( I’ve no idea how) we were in the area and that we’d be okay / happy with 6.45pm . Anyway, no apology from them and passed off as a misunderstanding.No doubt the reception team will pass it off again a misunderstanding etc. but if a restaurant is not available let the client know ASAP
Keith
Keith,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年4月10日
Super imødekommende personale, min familie og jeg havde 4 fantastiske dage på Petronilla :-)