When checking in, the couple in front of me were getting their money back because the room had roaches. I demanded to see our room before agreeing to stay.. I did not see any roaches . The desk clerk said they fumigated for roaches 2 days before but apparently there are still some. Therewere no cars inthe parking lot. Never again!!! My advice is to stay somewhere else!!
Anne
Anne,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月13日
Fairly nice and quiet stay
The staff was friendly. A bit older but clean. Rustic design furniture.My only thing is when I went to have my early breakfast and came back to the room, my card would not let me in. They had already checked me out. I was at the very end of the hall and had to go clear back to the desk to get my key card reprogrammed
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月19日
Larry
Larry,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Will stay again, very lovely overall & kind people
Fenil was amazing and friendly and very courteous and accomodating. I was unaware there is no elevator & we were on the second floor. He immediately offered to move us to the ground floor. The accomodations were very clean with one spot on the tissue holder. On the bed coverlet there were some stains. I know they recently took over ownership and are working to improve the entire hotel; it shows! Every employee I encountered was very courteous.
The bathroom was spotlessly clean. Same with the sink area. The amenities, soaps, etc. were lovely.
In room was a just a little larger than mini fridge and a small microwave, perfectly sized. There was a very nice table with 2 chairs in the room, perfect for our needs. Only one side of the bed had outlets. It appears the bed used to be positioned closer to the outside wall where there would have been outlets on both sides of the bed. The positioning of the bed now is actually better and makes the room appear even larger, which is saying something as the room is large!
For view I put "mountain view" because there was not an option for "country view". There are no actual mountains.
The hotel is just far enough away from the roundabout and freeway to be free of road noise.
There was a safe in the room, and switches for both the light and fan inside the bathroom. I mention this bc I was in a much larger chain hotel 3 days prior that had neither of those.
Will stay next time we travel there.
Theresa
Theresa,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月15日
Good price, good stay
Clean, and comfortable at a good price
James
James,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月12日
Erin
Erin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
New owners are doing great!
The hotel has new owners since about a couple.months. they are working on renvoating the property. They were so nice and accomodating. It was clean and comfortable. They alsonoffer shuttle services to local places!
Danielle
Danielle,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月7日
Shon
Shon,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月30日
The outside of the hotel was very nice but the inside was a different story. The hallway was sprayed with an overpowering smell that choked me up. Our room was very, very musty smelling and seemed to get worse. The bed spread was nasty looking, whether it was dirty or stained I'm not sure.. We took them off immediately.
The breakfast area was another gross area. The coffee counter was stained, unpainted, and filthy looking. The milk and juice was left out on the counter and was getting warm when we went for breakfast. When the employee cleaned up and put away the breakfast area, he used a napkin to clean the waffle and cereal area. He then took the milk and the leftover pancake mix from the machine and put it in the frig to reuse..after both had been left out for at least 3 hours.. As we were checking out, an older, handicapped man was telling the staff about their toilet, how it was broke, and how smelly their room was.. We will not be returning!
Robin
Robin,2 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年9月16日
Our room had an unpleasant odor, like urine. Facility is older, shower curtain rusted, etc. Sketchy activity in parking lot. The total cost of the room was almost $150. Way overpriced.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月8日
It was a place to stay
Roxanne
Roxanne,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月3日
Ok
RON
RON,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月2日
The place was terrifying to walk around alone. Harbors the sketchy folk of the area that hang around at all hours of the night. The rooms smell of mold and the dining area was never open. The keys deactivated daily, even when kept far away from phones and other cards. Overall poorly managed and would never recommend going
Kyla
Kyla,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月21日
Third time here and will go back!
Georgina
Georgina,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年7月8日
Don’t go
The bed sheets and the comforter had visible stains. The comforter had holes. It was dirty over all and I am not picky. There was a guy who was covering for the people who owned it. Took my aunts card and ID because he wasn’t sure how to do the $300 or some diposit for dogs and then we never saw him again. The next day we never saw a single worker. No cleaning ladies. The towels were musty. It was a bit creepy and weird. Not functional.
Olivia
Olivia,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年6月16日
Good place
Very quick check in. Very friendly front desk staff. Room was large and clean. Bed was comfy. Good basic place to stay.
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月12日
Great people and nice rooms.
Steven S
Steven S,1 晚商務旅行
Expedia 真實旅客評語
4/10 一般般
2024年6月11日
Felt the room was dirty, there was a regular pillow on the couch in the lobby as if someone had just been sleeping there. The host was walking around in his bare feet.
Thomas
Thomas,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月6日
jose
jose,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年5月10日
Quiet
Georgina
Georgina,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年4月28日
Took forever for anyone to come to the front desk to get checked in. Stayed two days and there was no breakfast provided even though it was advertised. The stay wasn’t horrible but it wasn’t all that great either
Howard
Howard,2 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年4月21日
Unclean
The room had not even been cleaned by house keeping the beds were not made and garbage in the room from the previous occupants so they gave us a different room and the same thing l. Went and asked for a refund and they refused and got us a different room. The bed were made and clean but the bathroom had a dirty towel hanging on the door so I feel the room was not thoroughly cleaned.
Tara
Tara,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年4月15日
The rooms were dirty, tub was gross, and there were bugs on the counter and in the bathroom.
We asked for extra blankets for both beds, but only 1 extra was available. Beds were also very hard/not comfortable at all.
We ended up not staying the second night because of a family emergency, but they said they could not refund the 2nd night because we had booked thru Expedia. Could you please let me know if a refund for the 2nd night is possible?
Also, one other thing, all of the emails from Expedia to me have been addressed to Stacy, and all the text messages were addressed to Shitley (not kidding). My name is Shirley Parker.
stacy
stacy,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年4月15日
Blankets were dirty had to ask for new ones
Advertising was wrong. No breakfast and no pool.
Worker was nice and polite.
Caleb
Caleb,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年4月12日
Whole place smells of smoke, dirty sheets and blankets.