Very traditional furniture and a little bit old. Very expensive per night without any housekeeping service. No refill of towels, show gel, shampoo, rubbish bag.......Disappointed that some facilities were closed like kids club and game room. One good thing is the front desk ppl were nice but overall is not worth to stay.
LAN SI
Hotels.com 真實旅客評語
10/10 好極了
2017年6月29日
A very comfortable resort with 2 bathrooms. We stayed for 4 nights, a very relax environment. You can find convenient store and some restaurants just opposite the resort.
HOI MAN
HOI MAN,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2017年6月5日
Close to airport bus stop.
It is only a few dollars by bus from airport instead of by taxi of around fifty dollar. The public transport is good in Gold Coast is good. We can go to most places with public transport. We cannot book local tour of next day. I do not know whether it is due to season or the booking arrangement of the hotel as I could book next day tour in other cities.
Andrew
Andrew,6 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2017年1月1日
I liked it overall. Good water slides. Kids were very happy. Was somewhat disappointed that when we requested for late check out, they only granted us until 1030am.
Hung Wai
Hotels.com 真實旅客評語
10/10 好極了
2016年8月4日
Tracy
Hotels.com 真實旅客評語
8/10 非常好
2015年2月28日
better than my expectation
Very nice for this hotel. My son and I like this hotel very much.
hk
Expedia 真實旅客評語
10/10 好極了
2024年12月12日
Ann
Ann,7 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月19日
Dirty poor service bring your own toilet paper
Service was terrible
2 rooms were dirty and 1 room was filthy
And we had to take sheets off the beds to cover filthy lounge chairs
Reg
Reg,7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月7日
Kids loved staying here
Xuan
Xuan,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月25日
I took my girls last minute on the school holidays to the facilities as it was a kids paradise, and it didn't disappoint. We were allowed access on the first day prior to check in for the girls to play and swim etc. The resort has a bar/coffee/food facilities right next to the main pool and splash zone, as well as various other pool areas playground and around the resort putt putt course. The rooms were very comfortable, clean and tidy and well maintained. We couldn't fault the stay apart from the road works happening out the front which wasn't the fault of the resort at all, it just made it more difficult to navigate walking anywhere with small children. We loved our stay and will be back again!
Katie
Katie,2 晚家庭旅遊
Wotif 真實旅客評語
8/10 非常好
2024年9月25日
Kathleen
Kathleen,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月25日
4 star stay
Facilities at the park itself were excellent. Parking was an issue as we were not on vacation we were staying due to our home not being liveable, explained circumstances to staff who unfortunately not very accomodating for us to be able to have both our vehicles on site.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年9月23日
The staff at reception were not very friendly, there are so many extra charges, like $5 per pool towel hire! $10 per day pram hire. $12 mini golf hire per day. The room was very ran down and dirty! Not enough resources provided in room for 7 days eg two bin liners, washing powder and dish soap!
kirsty
kirsty,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月20日
Tegan
Tegan,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月18日
nicole
nicole,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月13日
We stayed at Turtle Beach Resort from the 3rd September - 12th September. The rooms were very outdated and not clean, lots of bugs and cockroaches. Staff were friendly at the actual resort but the booking management team are terrible - absolute mess around and charged us for leaving towels in the bathroom (the towels the hotel provided) and for overfilling the bin. It’s a bit of a pain to get into surfers paradise as you need to get the bus then the tram - they are extending the tram line and say it will be done by 2026 but still, for now it’s a bit tricky. Plenty of pools. There are also only stairs up the apartments so limited access for disabilities and those with prams. Getting between each side of the resort would be hard too for disabled as little ramp access. Disappointed as it is so expensive!
Taneesha
Taneesha,10 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月13日
Fabulous place for a young family. Friendly staff & plenty to do.
Michelle
Michelle,5 晚家庭旅遊
Lastminute 真實旅客評語
6/10 不錯哦
2024年9月5日
Great facilities for kids but very dirty rooms and you had to pay for soap and toilet paper when you run out.
Michael
Michael,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月1日
Andrea
Andrea,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月27日
Kris
Kris,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月23日
Recommend this place for families. Clean, geeat rooms and facilities
Jeremiah
Jeremiah,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月18日
Clean and tidy rooms and common areas.
Excellent facilities geared towards family with young kids.
Staff were amazing. Only gotcha are the stairs so dont pack heavy and you'll be fine.