It was a beautiful resort but how ever the meat variety was not so great...I don't eat pork!
Nakita
Nakita,5 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月17日
Excelente todo…..!!!!!!
Martha Beatriz
Martha Beatriz,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月12日
Juan Jose
Juan Jose,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月9日
The resort is amazing
Tiffany
Tiffany,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月8日
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月7日
El lugar es increíble está tranquila la zona no hay vendedores en las playas las albercas están agusto la comida de los restaurantes está súper rica la misma cadena tiene entretenimiento para que te muevas a las actividades en otros hoteles conoces gente de otros hoteles habitación súper amplia regresaría indudablemente
José
José,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月2日
Really loved the Staff and service at this property. Brian at breakfast was outstanding. Food was FAR better than at other all inclusive properties where I have stayed. Property is new/pristine but is a bit of a distance from Cancun…I like to shop and visit other restaurants and this requires about a 30 minute cab ride from this location. One odd thing: the staff at the pool towel desk have been trained to guard the relatively flimsy pool towels as if their lives depended upon them. A drunken patron threw up all over my things at the pool. Staff took my towel and cleaned up my things. When I went to get a new towel, however, I was given a 15 minute interrogation regarding why I needed a new towel without a return. OMG! I don’t want to steal your towels! Please deal with the bean counter who supervises these staff!!
Thomas
Thomas,8 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月1日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月31日
Carlos
Carlos,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月31日
Our overall stay was OK at this facility. The only thing that absolutely was terrible was the food.
Caleb
Caleb,6 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年8月29日
They represent themselves as 5 star hotel and they delivery a service of a 2 star hotel.
Food it is terrible and the staff are not friendly at all and very rude.
Eugenio
Eugenio,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月27日
My wife and injust returned from oir anniversary trip. We've been to Mexico several times and have stayed at numerous resorts. We give this location a solid 4 stars..
Its fairly new. The dinning options were good in comparison to other all inclusives. We loved the steakhkuse and geisha( the japanese restaurant)
For a standrd Riu i get why there is no room service. And the late night eats are like going to a gas station and warming up food in a microwave.
The thing we didnt like most about the resort are the drinks. The alcohol is soooo weak and cheap. The drinks are just sugar really. Which i can understand why. However there were some folks who mustve had a bit much because we saw a few getting wheeled out. Just a fyi. There are no top shelf options for liquor. NONE! Luckily for us we always travel with the adult beverage we like..
Overall. Great budget friendly resort. Tons of things to do!! Staff was great!!. Very clean. Beach was beautiful and able to swim in. Water was sooo warm!!
Alex
Alex,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月26日
Estuvo muy bonito el hotel y todas las atenciones super recomendado
Melissa
Melissa,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月26日
We had a great time celebrating my friend's birthday there. Front desk guy was great and easy to work with. Cleaning staff was great and replenished our room when needed. Environment was fun and a great place to stay. I would visit again.
Leanita
Leanita,4 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年8月26日
The hotel was perfect
The food was good
However we thought the restaurant will be a restaurant type but it was first come first served. No reservation needed. And it was buffet type. The party was good we had a great time. The pool bar was good. Pool was perfect only one day we had seaweed. They cleaned them. Staff were nice. It was close to airport.
They had no transportation and we book a car online for our communication.
We went to Spa it was great however my husband ring was in closet and he forgot to take it and he lost. And staff mentioned after our service no one was there. I asked hotel to take a look and if they found it let us know. No one did follow up. And we could not find it .
Vartush
Vartush,4 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年8月25日
Its nice resort but there no room service. Which sucks after you been drinking at night. Also there no juice in room to mix with the liquor. Overall the stay was good. One more thing the snacks in sport bar sucks....
Carolyn
Carolyn,2 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年8月24日
Todo muy limpio , pero tienen poca variedad de comida siempre lo mismo todos los días , los restaurante no dan lo que ofresen, los bar atender a la hora de pedirle algo te tratan como si el todo incluido es regalado y de mal agrado .. la recepción muy bien …
Julio
Julio,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年8月24日
Erik J
Erik J,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月22日
First time at this hotel was beautiful and one of the cleanest hotels I ever stay at. People and staff very accommodating.
Frank
Frank,6 晚家庭旅遊
Orbitz 真實旅客評語
8/10 非常好
2024年8月20日
I love the food in this hotel they are very clean and food taste amazing!! Only thing I’ll work on it is on the shows at night they aren’t good on that.
Briannelisa
Briannelisa,5 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年8月19日
Todo excelente, aunque los restaurantes de especialidad no eran tan buenos el buffet es buenisimo.
José Brandon Martinez
José Brandon Martinez,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月19日
Had the best time at Riu with my boyfriend. The food was fantastic! There was always an a fun activity going on. Definitely would stay here again. Only downside is that it’s deeper into Costa Mujeres so traveling to excursions and other parts of Cancun takes a while. Also they don’t have any lotions so you have to bring your own