The motel is older, but car could be right at room. River is right out balcony. “Fireplace” is a heater in the wall. January was very cold, thin blankets. No hand soap until 2nd day. Dispensers in shower gave tiny amounts. Hot water, great! Bed and pillows, great! Hot tub ran only 1st day. Fire pit, OK. Frig, microwave, space in room good. Hooks, not closet rack. Hot eggs/sausage/waffles/gravy good.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月6日
Gatlinburg Creekside Stay
I specifically planned our stay here for the balcony. The balcony is facing the creek and the roar of the water is very wonderful. I was very disappointed that it is not disclosed on booking that there is no smoking on the balcony. It was extremely cold and windy and the only smoking area is a fire pit area on the creek which was like a punishment in the brutal weather. The continental breakfast is a hard pass. The sausage didn't even taste like sausage and the waffle batter and eggs etc were tasteless. They don't tell you, but the coffee machine is always on which is a godsend when you're an early riser and everything is closed. Bathroom does not come equipped with hand soap they have dispensers in the shower that don't work and look very dirty. There was mold on the ceiling of the shower. I coughed and hacked the entire time I was in the room even with antihistamines because of potential mold in the walls. This of course is just my guess because I was looking all around trying to find out the cause of my coughing and nose running. The beds aren't great but they are decent. Request extra blankets because they use thin waffle knit blankets and there is a serious draft around the balcony door. Definitely need to do some improvements and start with weather stripping to keep the draft out of the room. Also it's pretty suspect when you don't allow photos to be uploaded on this review.
Marjorie
Marjorie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Brooke
Brooke,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月30日
Good value nice location hot tub broken 2x we stay
Jessica
Jessica,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Joanne
Joanne,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月29日
Sujan Kumar Reddy
Sujan Kumar Reddy,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月28日
No hot water
The hotel definitely needs some upgrades which would've been fine. The issue was our room had no hot water. When we complained to the front desk they explained they've already let someone know our room didn't have hot water. We should've been informed at check in. We were then told if we needed hot water go to a different hotel. I've never in my entire life had to leave a hotel early but couldn't just leave and find another hotel in Gatlinburg the week of Christmas so came home. They didn't charge us for the night we didn't stay but only gave 25% off for the night we had cold showers.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月25日
Jon
Jon,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月25日
No hot water
Não tinha água quente. Ficamos por 2 noites e tivemos que tomar banho morno quase frio.
Eva
Eva,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月24日
Evan
Evan,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月21日
Cynthia
Cynthia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月18日
Shalini
Shalini,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月15日
Rachel
Rachel,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月15日
Dennis
Dennis,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月11日
The creek was so nice! It started snowing and we enjoyed it so much :-)
Dawn
Dawn,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Took the kids to winterfest. Had a great time
Laura
Laura,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Thomas
Thomas,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Thank you for making our first time great.
The stay was amazing it was just what we needed and more, Staff was very attentive, breakfast was amazing, the location was perfect, it was about 6 miles from pigeon forge and had a trolley stop pretty much in front of thw hotel, we also had a nice view of the mountains and the river, it was so peaceful, my family loved it, planning on visiting again
Alberto
Alberto,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
Excellent place..very nice staff
Justin
Justin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
Great place beautiful river front.
We had a great time at this hotel. Rooms were big and clean with a renovated bathroom. The mattress was way to soft causing us to lay in a hole. The view was nice facing the river. Not to far from downtown so we never moved the car from the parking spot. The hotel was a bit too pricey, but for where it is, I guess it’s normal. I would definitely recommend!
Rogerio
Rogerio,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月2日
Debra
Debra,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
Good stay for the price
Good stay definitely for the price. Just wish the ac would get the room cooler we did get to see a bear though
Tyler
Tyler,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月29日
The room we had did not look like the pictures online at all. The view of the creek was the only nice thing. Staff was not very friendly on check in. We were given the room right next to the door to the elevator therefore it was very noisy when opening and closing. Also, very noisy due to construction outside as well but that isn’t the hotels fault. The room looked as if it was still being renovated half painted and patched spots, cracks and holes in walls, etc. Stain on bed linens as well as musty smell. Multiple hairs in and on tub. Dirt on walls.. just was not a good experience at all. I would not have stayed an additional night had I booked more than one night.