A lot of hidden fees, parking? Holds slow to drop off!!! No lamps nor logistic outlets nightstands etc...ADVERTISED Oceanview was poor at best! DIFFERENT LOCAtion OF check In Then actual room location?Long wait, Long line, etc...
Coleman
Coleman,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
Emmalee
Emmalee,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月14日
Do not book that hotel!
We booked one room for $124.93/night for 2 nights. A few minutes later we booked 2 more rooms for our neighbors to evacuate Sarasota due to Hurricane Milton.
The rate went up to $206.44 /night. This is gauging price. We had a friend who went to see the hotel on the east coast and told us that it was not what we saw online. We canceled and received an email stating that cancellation needed to be done by September 9, 2024.. I contacted Hotels.com and explained the situation. The hotel charged us for 3 rooms, and 2 nights for over $1,000.
It's unacceptable and it's taking advantage of people victims of Hurricane Milton. We will contact the Better Business Bureau.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月26日
Eduardo
Eduardo,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月9日
Price is something trick, it has hidden charges, the staff is very rough, AC did not work, they had a temporary one and they did not want to change the room.
Tha beach and walkside is amazing
Juan
Juan,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月23日
Yanaris maria
Yanaris maria,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月20日
gerald
gerald,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月16日
2 min walk to the beach
Karl
Karl,5 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月15日
Keith
Keith,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月14日
3rd time staying here in the last 7 years. 1st time lovely, quaint, different owners. Now, just run down, no up keep, no dishes or even a paper coffee cu
Amy
Amy,4 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月12日
Very Bad Hotel.Dirty,nasty,roaches,smell Bad,Bad very dirty.We Never come Bad At this Hotel.We paid for three nite and States only two.
Amuey
Amuey,3 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年8月10日
El personal no es nada amable y la habitación no servía el aire terrible
ROSMARY
ROSMARY,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月8日
El servicio de los trabajadores es especial buena atencion tranquilo y súper limpio
ODALYS
ODALYS,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月29日
Property is full of roaches,AC did not cool and we were told we would get a new room but we did not. People at the office are rude and condescending. Not worth the money for sleepless summer nights surrounded by roaches and the terrible customer service. We were not even offered a discount for thus problems, we were just offered and was told to wait for a call to change rooms,which never happened.
Laura
Laura,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月26日
Veronica
Veronica,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月24日
Loved the proximity to the beach, to 2 of the hotel group's pools, and the staff. Thank you for a restful vacation stay!
Alyssa Ellen
Alyssa Ellen,7 晚家庭旅遊
Orbitz 真實旅客評語
2/10 不太好
2024年7月22日
I repeat DO NOT book here EVER. I checked in on Friday, 7/19/24 took about 40mins to do so as the Front Desk was arguing w/ customers in front of everyone waiting. I went to my room dropped off my bags went to dinner. Came back a few hrs. later walked in our room & it had an infestation of roaches. I took pictures immediately. Grabbed my stuff & ran out. Another family on the same floor across from my room said they had the same experience. Went to the front desk and was quiet about it. I didn't want to make a scene since other customers were checking in. I asked for a refund & they said NO & offered me another room. I said NO I will book w/ another hotel chain. If two rooms have an infestation I'm sure the whole building does. They declined & said rudely take it up w/ Expedia who I booked with. And as I was walking out the front desk lady in front of other customer yelled "yeah we have rats too" & laughed. This is the worst experience I ever had w/ customer service at any hotel chain. And I'm still going back & forth to get my money back.
Manuel
Manuel,2 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年7月17日
Location is perfect near beach boardwalk, clean, small town feeling. Breakfast could be organized better, building is showing its age, laundry could be cleaner. Overall we liked it, would definitely come back and recommend it
Alexander
Alexander,3 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年7月10日
Ana
Ana,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年6月25日
Wilson
Wilson,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月24日
Tiene todo lo necesario a metros de la playa
Marcela
Marcela,14 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年6月22日
Muy sucia no limpian
Aray
Aray,5 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年6月13日
I need my money back
Fahed
Fahed,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年6月12日
Worst customer service i have ever seen. Could not stay here because i never got a hold of anyone. 2 hours combined in two days on hold. When we did get a person we were put on hold 4 times! No way to recover lost money. I will make sure i am on any class action lawsuits against them!!