It was amazing stay, staff were helpful chateau set in fabulous grounds,plus it had its own indoor pool. The restaurant food was excellent, the bar staff Quintin was excellent.
karl
karl,7 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月12日
Thomas
Thomas,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月9日
Au top super accueil bel hôtel et bel endroit
Le restaurant au top super bon très bon chef
Christophe
Christophe,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
Franck
Franck,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月17日
Just wonderful!
A beautiful Castle in a beautiful location and such a warm welcome! Thank you 🙏
Vincent
Vincent,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月16日
Stay to visit St Omer museum
We had a great overnight stay. The room was small but adequate and the mattress was just right.
Renate
Renate,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月16日
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月8日
Alison
Alison,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月7日
Lovely chateau
A very comfortable stay in a grand chateau. The room was a good size with a decent bathroom. The surroundings were lovely and the breakfast (extra cost) was great. Not far from the center of Saint Omer
Matthew
Matthew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月28日
Nice Hotel
We stayed here for one night on our way back to Calais. Lovely location and a really good restaurant,had a great meal. Like most hotels probably not quite enough staff but the service was very good and the people very nice
Cliff
Cliff,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月26日
Hübsch und ruhig
Wunderschönes Hotel, das zu einem längeren Aufenthalt einlädt.
Petra
Petra,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月15日
Christopher
Christopher,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月11日
Colin
Colin,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月9日
Jeremy
Jeremy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月7日
Lovely hotel and the staff were so helpful and welcoming even with the language barrier
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月3日
Disappointing needs more customer care
Information from Hotels.com at time of booking was incorrect both on the price of a bottle of Champagne upon arrival (more than quoted) and Hotels.com said the restaurant was closed on Sunday and Monday evening, the hotel is actually short staffed on both those days so only a very few spaces, it was however fully booked, so on a 3 night stay we had to leave the hotel and find a local restaurant for 2 of the 3 nights, considered this very poor.
The restaurant food isnt that well presented, I had fillet steak and it was very tough! Breakfast was a constant quest asking for the coffee pot to be re filled or for more scrambled egg. This morning a new batch of scrambled egg arrived which was stone cold. The restaurant is the most disappointing aspectn of the hotel and the reason we would never book here again.
Hotel needs to be more customer care focussed in my view.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月1日
Alexis
Alexis,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月31日
Great location for channel tunnel. Pool and restaurant are very good.
Andrew
Andrew,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年8月31日
Steven
Steven,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月28日
War ein sehr schöner Aufenthalt
Gudrun
Gudrun,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月20日
Franck
Franck,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月18日
The property and staff were lovely and it was ideal for our dogs with easily accessible walking areas and dog beds and bowl provided. Plus a ground floor room.
The dining room was attractive, modern and comfortable with lovely views of the grounds.
HOWEVER- The standard and quality of the food was poor and not what one would expect at such a nice hotel.
We would stay at the hotel again but would not eat in the restaurant. As it was, we decided to give the breakfast a miss!
Dickson
Dickson,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年8月12日
Average
Grounds are stunning but as others have said service was a big let down.
Had to wait ages to check in as no one on desk. Same happened later at the bar. We almost gave up ordering a drink.
The room seemed quite nice at first but the carpet was absolutely disgusting and we kept our socks and shoes on the whole time!
Food in restaurant was ok, nothing special. Service was better in the restaurant than in the hotel.
We used this hotel as an overnight stop on the way south but won’t be returning.