The toilet was broken, the room was dirty, outdated, broken down and gross. This property is ruining your brand. There was garbage on the floor in the hall. The shower curtain was messed up, furniture beat up, closet door frame damaged, etc. it’s like staying at a fraternity house the night after a party.
Susan
Susan,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月6日
Jake
Jake,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Noelle
Noelle,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Jake
Jake,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月25日
Unpleasant experience
Didnt feel welcome when arrived. Arrived late and had issues with key getting into room. When getting ready in morning, kitchen utensils consisted of 1 metal fork and on plastic, 2 spoons, i steak knife that the gandle was broken off. No HOT water at all (kitchen or bathroom). Warmed up water in mictowave to use in sink to wash up before leaving. Very disappointed.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月20日
Debra
Debra,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月30日
Dirty and not great
Very dirty. Had to change rooms after the first one looks like it had barely been cleaned. Second room better but not great
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月23日
John
John,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月10日
Know before you go!
Walking in we were immediately met with the smell of marijuana. That continued in lobby area and stairwell. The stairwell exit was propped open by a rock a couple times....we kicked it out as we went up for the night. The bathroom door frame looked like a dog had chewed it and part if the corner drywall had chipped off. Also, a used wash cloth was still on the shower rod. All walls had scuff marks and holes where lighting had been changed but properly covered and painted. Small stain on bed sheet. It also had a smell on our floor and our room that was not in the first floor
The website says there is an airport shuttle. There is not! The positive is the kitchenette and coffee station the the lobby.
Karen
Karen,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月8日
Jason
Jason,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月21日
It was worth the cost. My only problem was that room service never came to clean our room once.
Shemar
Shemar,9 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年10月20日
Dirty, sticky floors, which we wiped down. No blanket on bed, just a sheet, hair dryer did not work, vent on floor/out of wall, not all lights worked. The entire hotel badly needed paint and a good cleaning. It smelled like urine. We feel we are entitled to a refund. We mentioned this to a receptionist who told us she would contact the manager and get back to us. Never happened. $200 a night for 2 rooms is unacceptable. We seek a refund.
Krisan
Krisan,1 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年10月19日
Easy to access (behind the Holiday Inn Express). Lots of parking. I arrived late and left to catch and early morning flight. There is no shuttle to the airport, so note that Uber costs $15-$20 for the 5-minute ride, and my ride scheduled for 5:10 am didn't show.
Toilet was not re-filling, but it was too late to do anything about it. Other than that the room served its purpose and I slept pretty well.
Michael
Michael,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月18日
Faucets in room dripped all night. Thin blanket, no extra blankets in closet. No bar soap provided.
Walls and bathroom cabinets scuffed up.
Could not get a ride to airport. Tried 3 different cab companies with no success.
Could be a nice hotel, but needs a lot of tlc. Room was quiet. Staff friendly.
Andrew
Andrew,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年10月17日
KELLY
KELLY,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月15日
beds were clean, new carpet, walls were dirty and the bathroom was outdated despite some renovations having been done.
Nicholas
Nicholas,1 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年10月13日
James
James,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月12日
unacceptable
This hotel was very dirty, The halls had stained carpets and scraped up walls, the entrance doors were filthy, Ac vent in my bedroom was rusty and paint falling off, the couch was ripped, recliner chair had stains on the head rest and dents in the walls. If I had known the condition of this hotel I would not made a reservation there. I am r Hotel manager suggested I contact you for a refund.
Dean
Dean,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月9日
Needs to paint and freaking.
Derek
Derek,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月6日
Alinne
Alinne,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月3日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月30日
Very run down, dirty. Definitely not the usual Candlewood Suites standard.
Niave
Niave,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月30日
Remodeling but worth staying
Not sure about the awful reviews for this place. It is what it is. Clearly in the middle of a remodel. First floor is spotless and new. Our room was on the second floor. It was obvious they are about to remodel the floor but weren't there yet. The room was dated but spotless. Very clean. I'd stay here again in a heartbeat especially for the price.