Poor service as I complaint to the reception about the water pressure problem in the shower room and the lighting problem of the top to bed when I'm check in but I found they are no action to send somebody come to repair after half an hour until I call again and push them.
In the second day I stay, I have request somebody help to clean up the bath room as the water leakage in the evening, but the reception replied that their staffs already off duty and they only can help to arrange some new towel to me at that moment.
When I check out, the hotel staff checking the room and found I have drink one bottle of water in the ice box and ask me to pay, but I never use the ice box. After my explanation, they ask me to declare and write the explanation. Actually I think there is nobody will check how many water and soft drink in the mini bar when check in the room. The experience of the stay make me feel unhappy.
The hotel is right next to the famous walking street, but far from big shopping mall. Very nice environment. The kids loved the pool and the waterslide. The breakfast was good too. If I have to go to Pattaya again, I surely will stay there.
Derek
Derek,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2018年12月31日
river bad smell and bedding bad smell too, outdoor restaurant food not good enough