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Novotel Cusco

4.0 star property
Historic hotel with restaurant, near Cusco Cathedral

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Cusco

LCD TV
LCD TV
Terrace/patio
Spa
Minibar, in-room safe, desk, iron/ironing board
VIP Access

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Airport transfer
  • Bar
  • Pet friendly
  • 24/7 front desk
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is NT$2,909
NT$3,200 total
includes taxes & fees
Dec 6 - Dec 7

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

Highlights

Heating
Free cribs/infant beds
LCD TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Heating
Free cribs/infant beds
LCD TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 16 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Habitación Colonial Matrimonial

Habitación Colonial Matrimonial | Minibar, in-room safe, desk, iron/ironing board

Habitación Colonial Matrimonial

Highlights

Heating
Free cribs/infant beds
LCD TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Twin Beds (Colonial)

Room, 2 Twin Beds (Colonial) | Minibar, in-room safe, desk, iron/ironing board

Room, 2 Twin Beds (Colonial)

Highlights

Heating
Free cribs/infant beds
LCD TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby sitting area

Sonesta Hotel Cusco

Free breakfast
Airport transfer
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (1115)
The price is NT$3,548
NT$3,903 total
includes taxes & fees
Dec 4 - Dec 5
Sonesta Hotel Cusco
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About the neighborhood

Map
San Augustin 239 Esquina, Cusco, Cusco, 0

What's nearby

  • Cusco Cathedral - 2 min walk - 0.2 km
  • Plaza de Armas - 4 min walk - 0.4 km
  • San Blas Church - 5 min walk - 0.4 km
  • Coricancha - 5 min walk - 0.5 km
  • San Pedro Market - 12 min walk - 1.1 km

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive
  • Cusco Wanchaq Station - 14 min walk
  • San Pedro Station - 14 min walk
  • Poroy Station - 27 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪La Bodega 138 - ‬2 min walk
  • ‪Mama Seledonia - ‬1 min walk
  • ‪Pizzeria Trattoria Casa Grande Cusco - ‬1 min walk

About this property

Novotel Cusco

Novotel Cusco is just 3.2 mi (5.1 km) from the airport and offers a shuttle (available 24 hours). For a bite to eat, guests can check out La Cave, which serves breakfast, lunch, and dinner. Other highlights at this historic hotel include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff and overall property condition.

Languages

English, French, Portuguese, Spanish

At a glance

Hotel size

  • 99 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 1 total, up to 26 lbs per pet)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 5:00 AM–9:30 AM on weekdays and 5:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

La Cave - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PEN 72.20 for adults and PEN 29 for children
  • Airport shuttle service is offered for an extra charge of PEN 50 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of PEN 50 per pet, per day

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property Registration Number 20422841653

Also known as

Cusco Novotel
Novotel Cusco
Novotel Hotel Cusco
Accor Cusco
Novotel Cusco Hotel Cusco
Novotel Cusco Hotel
Novotel Cusco Hotel
Novotel Cusco Cusco
Novotel Cusco Hotel Cusco

Frequently asked questions

Does Novotel Cusco offer free cancellation for a full refund?
Yes, Novotel Cusco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Cusco?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 26 lbs per pet. There's a charge of PEN 50 per pet, per day.
Is parking offered on site at Novotel Cusco?
Sorry, there's no onsite parking at Novotel Cusco.
Is airport shuttle service offered by Novotel Cusco?
Yes, an airport shuttle is available. The charge is PEN 50 per vehicle one-way.
What are the check-in and check-out times at Novotel Cusco?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Novotel Cusco and nearby?
Novotel Cusco has a garden.
Are there restaurants at or near Novotel Cusco?
Yes, there's an onsite restaurant, La Cave.
What's the area around Novotel Cusco like?
Novotel Cusco is in Cusco Historic Center, a short 4-minute walk from Plaza de Armas and 2 minutes' walk from Cusco Cathedral. Travelers say that the hotel is in a great location.

Novotel Cusco Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Miles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente. Buena relación calidad precio
José, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful lobby, good breakfast and great service.
Jenny, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Ricardo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very happy with the room and the hotel and staff, thank you
Carolina, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Lobby.. prompt service.. and really walkable to main square and markets.. plenty dining options..
Deepmala, 2-night family trip
Verified Orbitz guest review

2/10 Poor

The shower was not working properly. Early in the morning just opened the door and entered in the room while I was in bed. When I asked the manager about the problems she was throwing her staff under the boss. No accountability and no responsibility. It is definitely far from a 4 star hotel.
Parisa, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Conveniently located. Professional Staff. Beautiful premise. Well maintained. Clean room. Comfortable beds.
Jialiang, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great property and location
Giuliana, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great property. Located right in the heart of historic Cusco, easily within walking distance of most of the city’s main attraction.
Patrick, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice property
Thomas, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, beautiful facility, very helpful staff.
Patrick, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Would Come Again + At This Hotel
From the welcome to the hotel, the upgraded room, and then the complimentary taxi service when leaving all played a role into our positive experience! The hotel is absolutely beautiful with the plaza in the center welcoming, clean and perfect for a scenic breakfast!
Jacqueline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Hotel, great location. Large rooms.
Katrina, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel is amazing. It is close to the downtown. The people is so friendly. It’s really cozy too.
Milagros, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Isma, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice atmosphere
Milagros, 1-night trip
Verified Expedia guest review

8/10 Very Good

The hotel is lovely in a very nice location and clean. The staff are really friendly. The only downside is that in a double room in the modern side you do not get shower gel…apparantly only the superior rooms get that! I don’t think that is good enough for a four star hotel.
Carol, 3-night romance trip
Verified Expedia guest review

6/10 Good

Room is clean and has a nice view but front door staff is not welcoming Hotel located in a very quiet lane and not too far from city’s main square
Amy, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

lorena, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service and very helpful staff.
Jhoana, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Valencia, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Not welcoming
Amy, 3-night trip with friends
Verified Expedia guest review