Staff and owners are amazing. I have stayed here about 15 times in the last year
kim
kim,3 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年9月5日
This property is NOT a hotel. No front desk. No reception area. ZERO services. Cheapest polyester beddings. Not even a coverlet cover. Cheap terribly used towels. Extension cords constitute the in-room electrical system. No sound insulation. Windows do not lock. Overall a terrible. The WORST price for value ever. NEVER repeat this mistake
Udi
Udi,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月31日
The hotel is decent for the area. The beach is not onsite, you have to go to the next town for the beach. The hotel is near the harbor. The staff was nice and helpful.
Reyna
Reyna,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月21日
Love this property I stay here everytime I come to MV
Shayla
Shayla,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月19日
This property was masked by an air freshener. It was overpriced at $330 a night when it was set up like less than a motel. The place smells as if it was just taken from underwater and it is drying out. The curtains were filled with mildew so much so the inside was eaten away. No staff at the facility to discuss challenges with. I had to cut my trip short.
Lesia
Lesia,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月16日
Needs a serious overhaul I am being generous with 3 stars (mostly for good location)
Greg
Greg,2 晚商務旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月11日
There was no place to hang your clothing. The room was incredibly small. Staff at front desk were the best very nice, friendly, helpful
Adrian
Adrian,4 晚旅行
Orbitz 真實旅客評語
2/10 不太好
2024年8月7日
Horrible Customer Service
I had a trip with my mother planned for the first time in almost 7 years. We were scheduled to arrive on the 19th. That day the crowdstrike meltdown happened. I tried calling to explain the situation and the person at the desk couldn’t care less. He was completely uninterested and couldn’t be less helpful. I called several more times and it was the same level of rudeness. When I was finally able to get a person on the line at Hotels.com (and this took days). They cancelled the reservation after hotels.com got involved. They said they would refund me, ad still have not. Basically this hotel will treat you horribly in an extremely stressful situation that is beyond your control and never refund you.
Bridget
Bridget,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月5日
Island goer
Hotel was easy to find off of the Vineyard Haven SSA port. I took my car over. Staff was very friendly and helpful. There is a full kitchen and living room for all guests to use. Small fridge in the room. Room and beds were small, but that is what we selected. Plenty of parking also.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年8月5日
Dave-Rroger
Dave-Rroger,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月2日
Hernan
Hernan,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月1日
Staff are amazing
kim
kim,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年7月28日
yasmine
yasmine,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年7月22日
The pictures were deceiving. There wasn’t a pool, or beach on property as the pictures showed! Very expensive for no amenities! Staff was very nice!
Alex
Alex,3 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年6月24日
Buyer Beware (of online booking)
Still unclear if it was a hotels.com error or a Harbor Landing issue.
I had a room booked for 6/21-23/2024. When I went to confirm the reservation and check in process, (I was already en-route to the island) I was told that they had different dates and that they did not have availability for me. I had to scramble to find a new room-which ended up costing me a whole lot of money that I didn’t intend on paying. I believe I have a refund being issued for my ‘non stay’ at Harbor Landing. But this was a HUGE inconvenience and had my family been with me-a disaster.
I could go on….
Only got a ‘token’ credit from hotels.com.
David
David,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年6月23日
Overall it was a good stay. The rooms could use some updating for sure - the curtains had holes in them and the furniture was outdated. With that said, everything was very clean and staff was friendly. Our room was ready early which was great. The one downside was that the hotel was not able to hold our luggage after checkout which made the rest of the afternoon difficult logistically while we were waiting for the ferry.
Michela
Michela,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年6月22日
Dammar the manager was amazing.. property was clean and people were friendly.
kim
kim,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年6月2日
Very comfortable and friendly
Augustus
Augustus,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年5月26日
Centrally located. Has parking. The staff was super and accommodating.
Roberta
Roberta,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2023年5月20日
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年10月20日
Best stay in Martha’s Vineyard
My hotel stay was wonderful. The price for fall season was not over priced. Staff was friendly And very knowledgeable of the area for restaurant and place to go in town.. Rooms were little outdated for the times. But was kept very clean. Great outside patio and meeting area with gas grills for cooking. The Stop Shop Grocery store walking Distance. Everything is very close to the hotel that you may need..
James
James,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2022年10月11日
Old, leaky and moldy. Paper thin walls. No views and staff seemed very unhappy and disengaged
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2022年9月18日
very small and old rooms.
Arnold
Arnold,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2022年9月9日
Staff was nice, room was clean and good parking.
Juanita
Juanita,2 晚好友同遊
Expedia 真實旅客評語
4/10 一般般
2022年9月6日
Natalie the manager was the best thing about this property. She went above and beyond to assist. She made our stay more tolerable with her great customer service. However, the property itself is old and not a resort in the slightest way. The rooms were small and there was an odor that smelled like a porta-potty throughout the building and in my room. But I couldn’t open the window because my original room was next to the outdoor lounge deck which ridiculously allows guests to smoke there. So cigarette smoke comes right into your room if the window is open. So no fresh air was available. I’m 5’4 and didn’t need a shower cap because the showers are so low I didn’t have to worry about getting my hair wet. There’s a rod to hang your clothes as long as you are just hanging up short shirts because there was a dresser underneath the rod. The mattress on my twin bed sank so low on one side that I had to fight not to fall off the bed. I was not at all looking for luxury (the basics work for me), but I would not recommend this hotel even though it’s in a great location with a nice staff. The staff can only do but so much with what they have. This property needs a major renovation and should remove “Resort” from its name.